Credentialing and Enrollment Coordinator
FoodsmartSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries
Requirements
Candidates should possess a high school diploma or GED and a minimum of two years of experience in patient support, customer service, call center, or sales. They must demonstrate a strong track record of meeting performance goals, exhibit excellent phone presence with active listening and clear verbal communication skills, and possess clear and concise written communication abilities. A positive, compassionate, and tenacious professional approach is also required, along with the ability to handle multiple tasks in a fast-paced environment.
Responsibilities
The Enrollment Coordinator will make outbound calls to contact referred members of contracted clients to engage and educate members on the CKD program and its benefits, effectively communicate how services could benefit prospective patients, overcome objections, and adapt to their needs. They will meet or exceed set enrollment goals, follow established company policies and procedures, determine eligibility for plan members, and obtain missing information for enrollment completion while partnering cross functionally with various operational business units to support departmental objectives within company and regulatory guidelines.
Skills
Patient Support
Customer Service
Call Center
Sales
Active Listening
Verbal Communication
Documentation
Interwell Health
Specialized kidney care management services
About Interwell Health
Interwell Health manages kidney care by partnering with physicians to improve healthcare for patients with kidney disease. They focus on early detection and prevention, aiming to enhance patient outcomes and quality of life while reducing healthcare costs. Their services include patient education, personalized care plans, and data analytics, all designed to delay the progression of kidney disease. By aligning their financial incentives with patient health outcomes, Interwell Health is dedicated to transforming kidney care through a value-based approach.
Waltham, MassachusettsHeadquarters
2014Year Founded
$64.2MTotal Funding
SERIES_BCompany Stage
HealthcareIndustries
501-1,000Employees