Engineering Manager, GitLab Dedicated

Position Overview

GitLab is seeking an Engineering Manager for the newly formed Environment Automation team within the Dedicated Group. This role is crucial for delivering a secure, scalable, and reliable Dedicated SaaS offering. You will lead a globally distributed team, fostering an environment where engineers can thrive and deliver meaningful impact. This position involves close collaboration with a Product Manager to align business needs with technical execution, focusing on evolving GitLab Dedicated, enabling new features, scaling efforts, compliance, and process automation. You will also participate in incident escalation rotations to meet service availability and SLA commitments. The Dedicated teams own the full lifecycle of the Dedicated SaaS service, emphasizing performance, reliability, and continuous improvement.

Responsibilities

• Lead the Environment Automation team within the Dedicated Group, in partnership with the team’s Product Manager.
• Support a team of engineers through clear direction, meaningful feedback, and an environment where they can thrive and grow.
• Contribute to the availability, security, and scalability of GitLab Dedicated by enabling automation and sound engineering practices.
• Foster an inclusive and collaborative team culture grounded in GitLab's values, including recruiting and developing engineers with diverse backgrounds and experiences.
• Drive operational excellence by identifying and reducing team toil through automation and process improvements.
• Guide Agile project delivery, ensuring alignment with team goals and organizational priorities.
• Continuously improve product quality, performance, and security in close collaboration with cross-functional teams.

Requirements

• Proven experience leading SaaS, Infrastructure, or SRE teams, ideally with single- or multi-tenant systems at scale.
• Hands-on expertise managing and scaling Kubernetes or cloud provider clusters within cloud-native production environments.
• A track record of reducing operational toil through automation, re-architecture, or improved developer workflows.
• Strong incident response skills and the ability to drive resolution in high-stakes, cross-functional environments.
• Experience integrating SaaS platforms with customer systems, including challenges like auth, compliance, and data residency.
• Ability to translate complex technical topics into clear, business-aligned communication for diverse stakeholders.
• A thoughtful, inclusive leadership style focused on coaching, mentorship, and equitable team development.
• Commitment to collaboration, shared ownership, and continuous improvement in distributed, global teams.

About GitLab

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.