Headway

Engineering Manager (Claims Platform)

New York, New York, United States

Headway Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Software DevelopmentIndustries

Requirements

Candidates should possess an Engineering Management role with experience in building and scaling software platforms, ideally within the healthcare or technology sectors. Strong technical expertise in Python 3, TypeScript, FastAPI, SQLAlchemy, React, Remix, and Next.js is required, along with familiarity with databases such as Postgres and Redis, and cloud infrastructure like AWS (Fargate, ECS, S3). Experience with monitoring tools like Datadog and PagerDuty, and vulnerability management tools like Snyk and Semgrep is also necessary.

Responsibilities

As an Engineering Manager (Claims Platform) at Headway, you will be responsible for leading and managing a team focused on building and maintaining operationally efficient claims tooling for providers and the underlying systems powering the claims engine. This includes overseeing the development, testing, and deployment of these systems, ensuring they align with Headway’s mission of accessible and affordable mental healthcare, and collaborating with other engineering teams to integrate claims processing into the broader platform. You will also contribute to architectural decisions, promote best practices, and foster a culture of continuous learning and improvement within the team.

Skills

Software Development
Product Management
Team Leadership
Agile Methodologies
Scaling Engineering Teams
Healthcare Technology

Headway

Connects patients with affordable mental health services

About Headway

Headway simplifies the process of finding and paying for mental health therapy. It operates in the mental health market, addressing the challenge that many Americans face in accessing care due to high costs and complicated insurance processes. For individuals, Headway provides a platform where they can easily search for therapists and psychiatrists who accept their insurance, allowing them to find the right mental health care without incurring out-of-pocket expenses. For mental health care providers, Headway reduces the administrative workload associated with accepting insurance, enabling them to focus more on patient care. The company connects patients with providers while ensuring effective use of insurance, and it generates revenue by partnering with health plans and providers. Headway's goal is to create a more accessible and affordable mental healthcare system.

Key Metrics

New York City, New YorkHeadquarters
2019Year Founded
$318.1MTotal Funding
LATE_VCCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Equity Compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible Paid Time Off
Employee Assistance Program (EAP)
Training and professional development

Risks

Increased competition from platforms like BetterHelp and Talkspace.
Potential backlash from professionals feeling undervalued by Headway's platform.
Regulatory scrutiny as Headway expands into Medicare Advantage and Medicaid.

Differentiation

Headway simplifies finding and paying for therapy with an insurance-accepting provider network.
It reduces administrative burdens for mental health professionals, enhancing focus on patient care.
Headway's platform offers both virtual and in-person therapy sessions, increasing accessibility.

Upsides

Raised $100M in Series D to expand into Medicare Advantage and Medicaid.
Partnerships with Cigna and Blues plan to expand services to all 50 states.
Growing demand for telehealth services boosts Headway's market potential.

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