Engineering Manager ( API ops & UI ) at Kong

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, API ManagementIndustries

Requirements

Bachelor's or Master's degree in Computer Science or a related field
4+ years of experience in engineering management, building and leading high-performing teams
5+ years of experience in SaaS development, specifically operating software with 99.99% reliability or higher
Strong expertise in networking concepts, particularly OSI Layer 4 (Transport) and Layer 7 (Application) protocols, and public cloud network architectures
Proven track record of successfully bringing new SaaS offerings to market
Hands-on experience designing, prototyping, building, debugging and operating microservices architectures and distributed systems
Expertise in monitoring and observability practices to ensure high availability, resilience, and performance of services
Familiarity with public cloud platforms such as AWS, Google Cloud Platform (GCP), or Microsoft Azure
Exceptional verbal and written communication skills to effectively collaborate across teams

Responsibilities

Build and lead high-performing engineering teams that consistently deliver results
Attract, mentor, and retain top engineering talent, fostering growth and development across Kong's engineering organisation
Own the end-to-end technical success of your engineering teams, ensuring industry-leading security, quality, performance, and reliability
Architect and operate software systems to maintain 99.99% SLA or higher reliability
Play a pivotal role in shaping the technical direction for the API Ops and LLM Ops teams by driving innovation
Collaborate closely with product leadership to define and refine strategy, roadmap, and objectives for managed gateways, ensuring alignment between engineering efforts and business goals
Oversee multiple agile workstreams simultaneously to ensure the timely execution of projects and initiatives
Interface directly with customers and field teams to understand use cases, pain points, and opportunities for innovation; incorporate this feedback into product improvements
Own key objectives that directly impact business outcomes, contributing to enhanced revenue growth for Kong

Skills

Key technologies and capabilities for this role

TerraformCLI DevelopmentAPI OpsLLM OpsUI DevelopmentKong GatewaySaaS PlatformAPI ManagementHigh AvailabilitySecurity

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a hybrid role requiring work from the office in Bangalore, India, with three days in the office and two days working from home.

What is the salary for this position?

This information is not specified in the job description.

What experience and skills are required for this role?

Candidates need 4+ years in engineering management, 5+ years in SaaS development with 99.99% reliability, strong expertise in networking concepts (OSI Layer 4 and 7), and hands-on experience with microservices architectures.

What teams will I be managing in this role?

You will manage the API Ops team (owning the open source CLI and Terraform support), the new LLM Ops team (supporting LLM integration), and the UI team (building core features in Kong’s SaaS platform).

What makes a strong candidate for this Engineering Manager position?

A strong candidate has a Bachelor's or Master's in Computer Science, proven experience building high-performing teams, expertise in high-reliability SaaS and networking, and a track record of launching new SaaS offerings.

Kong

API management and connectivity solutions provider

About Kong

Kong focuses on API management and connectivity, providing tools that help businesses manage, secure, and optimize their APIs for software communication. Its main product, Kong Gateway, is a fast API gateway that can handle up to 50,000 transactions per second, while Kong Konnect offers a SaaS platform for API management and Kong Mesh manages microservices. Kong stands out by combining open-source technology with enterprise solutions, allowing free access to core features and offering premium services for businesses. The company's goal is to enhance developer productivity, security, and performance for a diverse range of clients in a rapidly growing market.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$334.7MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise SoftwareIndustries

501-1,000Employees

Benefits

Weekly Donut Chats

Home Office Stipend

Flexible Time Off & Dedicated Unplug Days

Virtual Events

Risks

AI-enhanced security threats pose significant risks to API security.

Low adoption of zero-trust architecture leaves APIs vulnerable to breaches.

Intensifying competition in AI API platforms may draw customers away from Kong.

Differentiation

Kong's API Gateway supports 50,000 transactions per second, ensuring high performance.

Kong offers a unique combination of open-source and enterprise-grade API solutions.

Kong Insomnia is the fastest-growing platform for building, testing, and debugging APIs.

Upsides

Kong raised $175M to enhance AI connectivity and expand its solutions.

Kong Insomnia surpassed 1 million users, indicating strong demand for its tools.

Kong's Premium Technology Partner Program fosters innovation and collaboration.

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