Engagement Manager at Sana

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, EducationIndustries

Requirements

Naturally curious, always seeking to learn, and view every challenge as a growth opportunity
Possess grit and determination, allowing you to weather setbacks and persist towards your goals
Driven by excellence, striving for greatness in everything you do
Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong
Deeply committed to the mission of changing the way the world learns, with a genuine passion for global business development
Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build the customer success team
Impact-driven, motivated to make a difference and continuously push the limits of what's possible

Responsibilities

Work closely with companies who choose Sana to problem solve, design solutions, and implement them to drive change
Continually learn and adapt to meet the unique needs of each company and team
Implement creative solutions to achieve measurable impact through rolling out and adopting Sana
Define the future of Sana's customer success, solution engineering, and deployments teams
Scale the Impact team to create significant impact on how people learn across every industry and globe

Skills

Customer Success

Solution Engineering

Problem Solving

Project Implementation

Adaptability

Consulting

Sana

Health benefits for small businesses

About Sana

Sana Benefits provides health insurance solutions specifically designed for small businesses. Their offerings include comprehensive health plans that cover medical, dental, and vision needs, along with additional services like virtual care, maternity support, and lab imaging. These plans aim to be affordable and accessible, helping small businesses offer quality health benefits to attract and retain employees. Unlike traditional health insurance providers, Sana simplifies the management of these benefits, allowing businesses to easily handle tasks like open enrollment and employee changes. The company focuses on customer satisfaction, boasting a high renewal rate, which reflects its commitment to providing valuable services that meet the needs of small businesses.

Austin, TexasHeadquarters

2017Year Founded

$103.9MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Competitive salary & equity

100% remote

Monthly WFH stipend

Flexible PTO

Medical, life, dental, & vision

Paid parental leave

Charity matching

Risks

Recent layoffs may impact service quality and customer satisfaction.

Expansion into new markets could lead to operational challenges and competition.

Transition to a combined health plan model may face integration challenges.

Differentiation

Sana offers $0 healthcare options, virtual care, and comprehensive health plans.

The company simplifies benefits management for small businesses, enhancing user experience.

Sana's high customer retention rate indicates strong customer satisfaction and loyalty.

Upsides

Expansion into Alabama and Wisconsin opens new markets and revenue opportunities.

Partnership with Miga enhances cardiovascular care, attracting more small business clients.

$60 million Series B funding supports technology investment and market expansion.

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