Customer Success Manager
SamaFull Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
The salary range is $65K - $130K.
Yes, the role is fully remote and open to candidates across the Americas, including the United States, Canada, and LATAM.
Candidates need 2-3 years of consulting experience or in a Technical Engagement Manager role, plus 1 year of experience at an early stage tech startup, along with FP&A experience.
Aleph is a small, high-impact team where you'll play an important role in scaling customer success strategy.
A strong candidate has 2-3 years of consulting or Technical Engagement Manager experience, 1 year at an early-stage tech startup, FP&A expertise, and the ability to build trust-based customer partnerships while collaborating with product and engineering teams.
Enhances spreadsheets for financial planning teams
Aleph enhances the financial planning and analysis (FP&A) process by improving the functionality of spreadsheets, which are widely used by finance teams. Instead of replacing Excel with new web-based tools, Aleph integrates advanced features into the familiar spreadsheet environment. This allows finance professionals to continue using a tool they are comfortable with while gaining access to real-time data integration, automated reporting, and collaborative capabilities. Unlike traditional FP&A solutions that require users to learn new systems, Aleph's approach minimizes the learning curve and maximizes productivity. The company operates on a subscription-based model, providing continuous updates and improvements to its software, which helps finance teams streamline their budgeting and forecasting tasks. Aleph's goal is to empower finance teams to work more efficiently and effectively by supercharging the spreadsheets they already rely on.