Engagement Manager at Metaview

San Francisco, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, SoftwareIndustries

Requirements

3+ years of experience in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms
Proven ability to engage across levels, influencing executives while rolling up your sleeves with operators
Strong analytical and strategic thinker with a natural ability to distill complexity into clarity
Comfortable making data-driven decisions
Entrepreneurial, adaptable, and energized by experimentation
Deeply aligned with the brand: intelligent, low-BS, authentic, and customer-obsessed
Experience in driving revenue outcomes by maximizing retention and unlocking expansion opportunities
Synthesize insights from the field to shape the Engagement methodology and influence product and sales strategies
Proven track record of successfully guiding customers through change management, onboarding, adoption, and expansion
Ability to serve as an AI thought partner, running workshops, sharing best practices, and elevating Metaview's role as a category leader
Strong analytical and strategic thinker with a proven ability to identify risks and opportunities in accounts
Experience in identifying and mitigating risks in accounts, using product data and customer conversations to inform action

Responsibilities

Build trusted, strategic partnerships with senior stakeholders to drive business outcomes with AI
Guide organizations through change management, onboarding, adoption, and expansion to ensure they scale AI-driven workflows across teams
Drive revenue outcomes by maximizing retention and unlocking expansion opportunities
Serve as an AI thought partner, running workshops, sharing best practices, and elevating Metaview's role as a category leader
Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action
Collaborate with the product team to drive the adoption of AI in hiring workflows
Develop and execute on the Engagement blueprint for Metaview, shaping how Engagement evolves at the company
Work closely with the sales team to ensure customers realize long-term value while partnering with them to grow accounts
Develop and maintain strong relationships with key stakeholders, including executives, recruiters, and customers
Stay up-to-date with industry trends and best practices in AI adoption and customer engagement
Continuously improve the Engagement team's processes and workflows to ensure they are optimized for rate-of-learning

Skills

Communication

Change Management

Workflow Transformation

Strategic Engagement

Customer Relationship Management

Metaview

Automates interview transcription and coaching

About Metaview

Metaview enhances the interview process for companies by using data analytics and automation. Its main product is an automated interview transcription and coaching platform that records and transcribes interviews, offering personalized feedback to interviewers. This helps companies make informed hiring decisions based on data rather than subjective impressions. The platform easily integrates with existing interview tools, allowing for quick setup and immediate benefits. Metaview operates on a subscription-based model, providing clients with ongoing access to its features while ensuring a steady revenue stream. The company differentiates itself by focusing on scaling hiring processes without compromising quality, reducing interview bias, and improving the candidate experience. With over 300 customers, including notable clients like Bulb and Careem, Metaview aims to transform recruitment practices through actionable insights and continuous development for interviewers.

London, United KingdomHeadquarters

2018Year Founded

$14.2MTotal Funding

SERIES_ACompany Stage

Data & Analytics, Enterprise SoftwareIndustries

11-50Employees

Benefits

Company Equity

Risks

Increased competition from AI-driven HR tech startups threatens Metaview's market share.

Data privacy concerns may scrutinize Metaview's reliance on recording interviews.

Economic downturns could reduce client spending on HR technology, impacting revenue.

Differentiation

Metaview offers automated transcription and coaching for interviews, enhancing hiring decisions.

The platform integrates seamlessly with existing interview tools, requiring minimal setup.

Metaview's data-driven approach supports unbiased and evidence-based hiring processes.

Upsides

Metaview raised $7M in Series A funding to accelerate growth and product development.

The rise of remote work increases demand for Metaview's virtual interview solutions.

Growing emphasis on diversity in hiring aligns with Metaview's unbiased interview process.

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