ekspert relacji z klientem (Select BO) at Santander

Siedlce, Woj. Mazowieckie, Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Bankowość, FinanseIndustries

Requirements

Wykształcenie wyższe
Ponad 3-letnie doświadczenie w bankowości i sprzedaży usług i produktów bankowych, w tym produktów inwestycyjnych
Cenisz sobie kontakt z ludźmi i długotrwałe relacje oparte na zaufaniu
Lubisz stawiać sobie ambitne cele i dobrze czujesz się wiedząc do czego dążysz
Czujesz się komfortowo zarówno w pracy indywidualnej jak i zespołowej
Chcesz się rozwijać w bankowości i zdobywać nowe kompetencje zgodnie z wybraną specjalizacją z zakresu Select, Hipoteka, MŚP

Responsibilities

Obsługa bardziej wymagających potrzeb klienta oraz wsparcie w wyborze najlepszych produktów i usług bankowych
Zapewnienie profesjonalnej obsługi oraz najlepszych doświadczeń związanych z wizytą w oddziale
Oferowanie i promowanie produktów bankowych
Realizacja indywidualnych i zespołowych zadań sprzedażowych
Telefoniczny i bezpośredni kontakt z klientami
Budowanie długotrwałych relacji z klientami oraz pozyskiwanie nowych
Praca w zgodzie z obowiązującymi procedurami oraz standardami dotyczącymi i realizowanymi we wszystkich kanałach dystrybucji

Skills

Key technologies and capabilities for this role

bankowośćsprzedaż usług bankowychprodukty inwestycyjnerelacje z klientamiobsługa klientafundusze inwestycyjnejęzyk angielski

Questions & Answers

Common questions about this position

What employment contract is offered for this position?

The role offers an employment contract (umowa o pracę) initially for 7 months, with the possibility of an indefinite contract after the onboarding period.

Is this a remote or on-site position, and where is it located?

This is a stationary (on-site) position in the branch at ul. 3 maja 60 in Siedlce, Poland.

What are the key requirements to apply for this role?

Candidates need a higher education degree, over 3 years of experience in banking and sales of banking products including investment products, and a value for building long-term client relationships based on trust.

What benefits are provided in this role?

Benefits include life insurance, private medical care with Medicover (option to add dental), bank product offers and employee loans, and a cafeteria system with points for activities.

What makes a strong candidate for this customer relations expert role?

Strong candidates have higher education, 3+ years in banking sales especially investment products, enjoy ambitious goals, work well individually and in teams, and desire growth in banking specializations like Select.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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