Ejecutivo Cta. B at Santander

Monterrey, Nuevo Leon, Mexico

Santander Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Retail Banking, Commercial BankingIndustries

Requirements

  • Habilidades interpersonales
  • Escucha activa
  • Técnicas de venta
  • Persuasión
  • Cumplimiento de metas
  • Experiencia brindando atención o asesoría personalizada en ventanilla, módulo o call center
  • Experiencia en venta y promoción de productos financieros como cuentas, TDC, seguros o créditos

Responsibilities

  • Asesorar a los clientes, asegurando la correcta colocación de productos financieros
  • Entender las necesidades financieras de las personas y ofrecer soluciones adecuadas, generando confianza en cada interacción a través de una escucha empática
  • Cumplimiento de metas comerciales y trabajo en equipo para alcanzar metas comunes
  • Prospectar clientes y establecer relaciones de confianza, generando vínculos a largo plazo

Skills

Key technologies and capabilities for this role

Habilidades interpersonalesEscucha activaTécnicas de ventaPersuasiónCumplimiento de metasAsesoría a clientes

Questions & Answers

Common questions about this position

What is the work location for this position?

The role is based in Suc. Contry in Guadalupe, N.L., Mexico.

What skills are required for this role?

Required skills include interpersonal skills, active listening, sales techniques, persuasion, and meeting goals. Experience in personalized customer service at counters, modules, or call centers, and selling financial products like accounts, credit cards, insurance, or loans is essential.

What does the company culture emphasize?

The culture values disruptive thinking, innovation, technology, collaboration, client focus, proactive risk management, and diverse multicultural teams.

What experience makes a strong candidate for this role?

Strong candidates have experience providing personalized customer service or advice at counters, modules, or call centers, along with sales experience in financial products like accounts, credit cards, insurance, or loans.

What is the salary or compensation for this position?

This information is not specified in the job description.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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