Solutions Engineer, Higher Education
InstructureSalary not specified
- Full Time
- Junior (1 to 2 years)
$145,000 – $171,000Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Software / Technology, Education / E-LearningIndustries
Position Overview
- Location Type: Remote
- Job Type: Full-Time
- Salary: $145K - $171K
Chronosphere is seeking an Education Engineer to build and lead their education program. This role focuses on creating and delivering high-quality technical content to empower users and the observability community. The ideal candidate will combine technical expertise with a passion for teaching and community engagement.
Requirements
- Deep technical expertise
- Passion for teaching and community engagement
- Strong content creation skills (video tutorials, blog posts, documentation)
- Excellent communication and presentation skills
- Ability to explain complex technical concepts clearly
- Experience with back-end engineering (preferred)
- Knowledge of observability concepts (bonus)
Responsibilities
- Content Creation & Delivery:
- Develop and produce high-quality technical content (video tutorials, workshops, blog posts, documentation).
- Become a subject matter expert on Chronosphere and observability best practices.
- Present complex technical concepts effectively through digital media.
- Customer Community Engagement:
- Actively participate in online customer communities and forums.
- Foster a supportive and collaborative learning environment.
- Gather feedback to improve educational content.
- Represent Chronosphere through online presence.
- Curriculum Development:
- Design and implement comprehensive educational programs.
- Identify knowledge gaps and develop digital strategies.
- Prototype and iterate on new educational formats.
- Back-End Engineering & Observability:
- Leverage engineering skills to explain complex concepts.
- Apply observability knowledge to create relevant content.
- Ensure technical accuracy of educational content.
- Team Building: Assist in the creation of a brand new education team.
Application Instructions
- [Application instructions would be included here if available in the original job description]
Company Information
Chronosphere is the observability platform built for control in the modern, containerized world. It reduces data complexity, optimizes costs, and remediates issues faster. Recognized as a leader by major analyst firms, Chronosphere is trusted by companies like Snap, Robinhood, DoorDash, and Zillow.
- Website: Chronosphere.io
- LinkedIn: LinkedIn (Follow at LinkedIn)
- X: X (Follow at X)
Skills
Technical Content Creation
Video Tutorials
Blog Posts
Documentation
Communication
Presentation
Back-End Engineering
Observability Concepts
Community Engagement
Curriculum Development
Digital Media
Educational Program Design
Chronosphere
Cloud-native infrastructure and application monitoring
About Chronosphere
Chronosphere offers a platform that helps businesses monitor their cloud-native infrastructure and applications by quickly identifying and resolving issues before they affect customers. The platform filters out unnecessary data, allowing users to focus on critical information, which is especially useful for companies still using outdated monitoring tools. Unlike its competitors, Chronosphere emphasizes reducing observability costs, which can be a major expense for engineering teams, and helps decrease on-call alerts by up to 90%. The company's goal is to improve business efficiency and productivity while providing a strong return on investment.
New York City, New YorkHeadquarters
2019Year Founded
$359.3MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees