Editorial Operations Lead, Global Analytical at Remitly

Greenville, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal, Analytics, TechnologyIndustries

Requirements

Bachelor’s degree in a relevant field
3+ years of experience in content/editorial operations with a results-driven mindset and high change capability
Demonstrated project management experience with solid analytical and problem-solving abilities using process improvement methodologies
Advanced skills in XML and Microsoft Office Suite (Excel, PowerPoint); active user of AI, automations, and emerging tech to drive efficiencies (e.g., LLM console, Copilot, etc.)
Proficient in data analysis and performance metrics, with the ability to report insights, create visualizations and progress to stakeholders
Excellent communication skills, with ability to collaborate effectively across departments and global teams

Responsibilities

Content Publishing Delivery Management: Oversee schedules, track progress, and ensure successful production and delivery of digital and print content
Process Optimization: Assess and refine workflows within core editorial ops functions to enhance productivity and quality; drive continuous improvements by championing best practices, OKRs, and enhancing workflows across Global Analytical
Technology and Tools Integration: Identify and implement new tools or systems, including AI solutions to improve workflows to drive customer satisfaction; support adoption with training and documentation as needed
Data Analysis and Reporting: Develop and monitor performance metrics for content operations and use insights to optimize processes; deliver reporting for senior stakeholder, including for Global Analytical Quarterly Business Reviews (QBRs)
Team Synergy and Leadership: Work with Editorial Operations peers across global regions to harmonize Analytical processes and systems; provide guidance and expertise to team members; ensure collaborative partnerships with Editorial, Builds, Print Segment, and Content Strategy teams
Cross-Functional Collaboration: Work closely across GO, GTO, GPO, Commercial, REPH, and other teams to enable successful execution of key strategic initiatives, e.g., L+CP Analytical, Gen AI Research and Drafting

Skills

Content Publishing

Operational Metrics

Content Management System

Scheduling Tools

Vendor Management

SLA Adherence

Forecasting

User Testing

Workflow Optimization

Dashboard Monitoring

Troubleshooting

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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