E-mail Deliverability Specialist at Insider

São Paulo, State of São Paulo, Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

B2B SaaS, Marketing, Customer ExperienceIndustries

Requirements

Knowledge of typical open rates standards by industry
Previous experience working with SAS CI 360, SparkPost, and 250OK tools to optimize email delivery performance for various clients

Responsibilities

Keep abreast of email marketing industry best practices and proactively apply knowledge
Review trends and disseminate key information to customers
Ensure health of end-to-end mailing activities
Perform email monitoring and mitigation via SAS and SparkPost, including:
Daily/weekly spot checks on all available delivery data/metrics per account (including gateway acceptance analysis)
Investigations into any issues (blocks or spam foldering)
Mitigation, including working with SparkPost to produce resolution tickets to ISPs
Meetings to examine delivery practices with key staff
Provision of status updates to the customer after each spot check and mitigation
Conduct manual system testing, checking, and scanning of email content, plus provide follow-on recommendations re. best practices

Skills

Email Deliverability

SPF

DKIM

DMARC

SMTP

DNS

Email Reputation

List Hygiene

Bounce Management

Insider

Growth management platform for digital marketers

About Insider

Insider has created a Growth Management Platform (GMP) tailored for digital marketers, enabling businesses to effectively manage and enhance their growth throughout the sales funnel. The platform utilizes artificial intelligence to provide personalized customer experiences, which helps in increasing engagement and boosting sales. Insider serves a wide array of clients, including notable Fortune 500 companies like UNIQLO and Singapore Airlines, and operates globally in major cities such as London, Paris, and Tokyo. The company follows a software as a service (SaaS) model, offering its platform on a subscription basis, which allows for scalability and a consistent revenue stream. Insider differentiates itself from competitors through its focus on AI-driven personalization and its established reputation among high-profile clients. The company's goal is to continuously improve its platform and maintain high customer satisfaction to retain existing clients and attract new ones.

Istanbul, TürkiyeHeadquarters

2012Year Founded

$751MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Professional Development Budget

Risks

Rapid expansion may strain resources and affect service quality.

Integration challenges from mergers and acquisitions could impact performance.

Reliance on AI exposes Insider to data privacy regulation risks.

Differentiation

Insider offers a unified Growth Management Platform for digital marketers.

The platform uses AI to deliver personalized customer experiences across multiple channels.

Insider's SaaS model ensures scalability and steady revenue through subscription fees.

Upsides

Insider raised $500M in 2024 to boost AI strategy and global expansion.

The company is expanding in Latin America, creating 160 jobs by 2027.

Insider's platform is used by Fortune 500 companies, enhancing its market credibility.

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