Job Description

Employment Type: Full time

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This is a field-based 12-month contract position in Ontario, working out of our Abbott Diabetes Care Division. We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology.

PRIMARY FUNCTIONS

The primary function of this position is to manage a team of sales representatives to achieve the highest possible sales revenue in the assigned geography. The individual serves as a communication link between head office staff and the sales force.

Administratively, this individual ensures that all sales force information requests are completed in a timely and high-quality manner (TAM, Territory Business Plans, etc.). Territory goals, all other expectations and priorities are clarified, clearly communicated, and updated to the representatives. Actual results versus goals are updated and provided to the reps. Territory and district strategic action plans are updated to reflect actual performance versus goals.

Contact with key customers, healthcare professionals, pharmacies, and key influencers is maintained to determine if needs are being met by the company, representatives, products, and marketing programs. Recommendations are made to senior management to meet these needs and general market developments in a timely and affordable manner.

Ensures that representatives learn and respect Abbott policy and procedures. Controls and helps reps manage their territory expenses, budgets, and samples. Ensures overall district expenses are managed to respect the district budget. Ensures marketing programs are properly executed. Creates a high achievement climate that inspires, motivates, and rewards high achievers. Encourages open exchange of innovative and cost-effective ideas. Actions must be just and ethical.

MAJOR DUTIES AND RESPONSIBILITIES

PERSONNEL

• Staff is developed for optimal performance.
• Provides product training.
• Coaches reps through work-withs, phone consultations, and business reviews.
• Develops a mix of personnel in the district to facilitate succession planning (career representatives, balanced with promotable representatives).
• Motivates the representatives on an ongoing basis.
• Minimizes sales force turnover by identifying high-risk individuals and taking specific actions to retain.
• Each representative has a mutually agreed-upon career path plan which is supported by an annual personal development program.
• Promotes team building, open communication, and business-building idea sharing.
• Terminates employee if not able to perform duties.
• Treats employees with dignity and respect.
• Serves as a role model.

COMMUNICATION

• Communicate market developments to Marketing personnel (Canada, WW, USO) and Canada operations staff.
• Ensures business-building ideas are shared within and across districts.
• Maintain open channels of communication with our customers.
• Conduct conference calls and district meetings when need be to achieve specific goals.
• Communicates information and concerns between the