Distribution Center Operations Senior Manager at CVS Health

Fredericksburg, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, RetailIndustries

Requirements

Experience managing P&L responsibility for departments within a distribution center
Knowledge of operational execution, including timely, secure, accurate deliveries and optimum deployment of resources within expense/profit targets
Ability to partner with HR, Talent Acquisition, hiring centers, and external resources for staffing, recruiting (e.g., job fairs, advertising, temp agencies, cross-training), retention, and minimizing overtime
Strong relationship-building skills with field store partners, corporate partners, asset protection, and transportation teams
Expertise in achieving DC productivity, key performance, and quality metrics through continuous improvement and supply chain partnerships
Compliance knowledge with government regulations (e.g., DEA, OSHA, employment, wage & hour, EEO/AA)
Leadership in colleague experience, including floor presence, communication channels, engagement strategies, survey action items, succession planning, talent management, training, and inclusive culture
Ability to foster continuous improvement mindset for operational processes, employee experience metrics (e.g., engagement scores, retention, turnover, overtime), and set improvement targets

Responsibilities

Manage overall performance of assigned distribution center building(s) in conjunction with the Director
Support strategy for first-class employee experience focusing on talent development, engagement, staffing, retention, learning, and training
Oversee facility strategy for operational activities to achieve profit/expense goals, superior service, compliance, productivity, safety, and quality
Hold P&L responsibility for assigned departments within the DC
Ensure timely, secure, accurate deliveries through optimum courier/delivery resource deployment within expense/profit targets
Partner with HR to achieve staffing targets via creative recruiting and minimize overtime
Build and maintain relationships with field store partners, corporate partners, asset protection, and transportation to resolve issues
Achieve DC productivity, key performance, and quality metrics through partnerships and continuous improvement
Ensure compliance with all government regulations and statutes (e.g., DEA, OSHA, employment, wage & hour, EEO/AA)
Maintain floor presence, engage with colleagues and leaders for feedback, and validate critical action items
Establish strong communication channels across all levels with consistent follow-up
Partner with HRBP to drive colleague engagement strategy, leveraging survey data for action items and "always on" mindset
Collaborate with Director on succession planning, talent management, and best-in-class training
Hold team accountable for continuous improvement in processes, metrics, and employee experience (e.g., engagement, retention, turnover, overtime)
Drive an inclusive culture at all levels of the DC

Skills

Key technologies and capabilities for this role

P&L ManagementDistribution OperationsStaffingRecruitingEmployee EngagementTalent DevelopmentCross-TrainingSafety ComplianceRegulatory ComplianceLogisticsSupply Chain Management

Questions & Answers

Common questions about this position

What compensation or salary details are provided for this role?

This information is not specified in the job description.

Is this a remote position, or is on-site work required?

This information is not specified in the job description.

What key skills or experiences are required for the Distribution Center Operations Senior Manager role?

The role requires strong operational leadership including P&L responsibility, talent development, employee engagement, staffing, retention, compliance with regulations like DEA/OSHA/EEO, and partnering with HR, supply chain teams, and store partners to achieve productivity and service metrics.

What is the company culture like at CVS Health for this position?

CVS Health emphasizes building a world of health with passionate, purpose-driven colleagues focused on a first-class employee experience, talent development, engagement, strong communication, and a work environment conducive to productivity, safety, and quality.

What makes a strong candidate for this Senior Manager role?

Strong candidates will have experience in operational execution with P&L accountability, partnering with HR for staffing and retention, driving colleague engagement through floor presence and communication, ensuring regulatory compliance, and achieving productivity metrics in a distribution center environment.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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