Director, SMB Sales at 1Password

Austin, Texas, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

8+ years of B2B SaaS sales leadership experience, including 3+ years in a senior leadership role with direct oversight of frontline sales managers and quota-carrying teams
Specific experience selling SaaS, Cybersecurity, Identity and Access Management, and/or other Cloud solutions
Established experience scaling SMB sales teams driving net new revenue through expansion, cross-sell, and new logos
Experience transitioning from single product to solution, working in a fast-paced, high-growth environment and delivering consistent, predictable revenue growth
Experience building SMB business with and through partners, alliances, and channels
Strong analytical mindset — comfortable interpreting data and using it to inform strategy and coaching
Passion for coaching early-career sellers and scaling people, process, and performance

Responsibilities

Own and grow the SMB sales segment (organizations with up to 1,000 employees), driving top-line performance, forecasting accuracy, operational efficiency, and scaling through partners
Lead, coach, and develop a team of sales managers and account executives, fostering a culture of high performance, accountability, and customer-centricity
Refine and execute a scalable sales strategy for the SMB market, aligning closely with marketing and operations to improve lead conversion, pipeline velocity, and retention
Use data to drive decisions, optimizing processes, territory planning, and team structure for efficiency and impact
Partner with Revenue Operations to define KPIs, sales dashboards, and comp plans aligned with business objectives
Collaborate with Product and GTM teams to ensure feedback loops from customers inform our roadmap and positioning
Champion 1Password’s values and ensure the SMB team is aligned with our mission and customer promise
Work from 1Password’s Austin location on a full-time basis (3-5 days/week) once designated as in-office

Skills

Key technologies and capabilities for this role

Sales LeadershipSMB SalesTeam ManagementRevenue GrowthSales OperationsCoachingPerformance ManagementTalent DevelopmentQuota Management

Questions & Answers

Common questions about this position

Is this role remote or hybrid?

The role is currently designated as remote but will eventually transition to an in-office role based in Austin, requiring full-time work from 1Password’s Austin location (3-5 days/week).

What salary or compensation can I expect for this position?

This information is not specified in the job description.

What are the key skills needed for the Director of SMB Sales role?

Key skills include leadership and coaching of sales teams, developing scalable sales strategies, driving top-line growth and operational efficiency, data-driven decision-making, and partnering with operations.

What is the company culture like at 1Password?

1Password fosters a human-centric approach, with a fast-paced, dynamic environment alongside curious, driven individuals focused on solving hard problems, high performance, accountability, and customer-centricity.

What makes a strong candidate for this Director of SMB Sales position?

Strong candidates thrive in fast-paced, evolving environments, are passionate about coaching early-career sellers, developing leaders, creating structure, and being deeply embedded in the work with their teams.

1Password

Password management and secure access solution

About 1Password

1Password provides a password management and secure access solution that helps businesses manage and protect their sensitive information. The platform allows employees to securely access applications and share important data like logins and documents while keeping other information private. It operates on a subscription model, offering various plans to meet the needs of different organizations. 1Password integrates with existing identity and access management systems such as Azure AD and Okta, enabling automatic employee provisioning and enhancing security without disrupting workflow. The goal of 1Password is to help businesses improve their cybersecurity measures while ensuring ease of use and maintaining productivity.

Toronto, CanadaHeadquarters

2005Year Founded

$894.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

👶 Maternity and parental leave top up programs

👟 Wellness spending account

🏝 Generous PTO policy

💖 Company-wide wellness days off scheduled throughout the year

🧠 Complimentary Headspace membership

🩺 Comprehensive health coverage

📈 Employee stock option program for all full time employees

💸 Retirement matching program

💡 Training budget, 1Password University access, and learning sessions

🔑 Free 1Password account (and friends and family discount!)

🤝 Paid volunteer days

🌎 Employee-led DEI&B programs and ERGs

🏠 Fully remote environment

🏆 Peer-to-peer recognition through Bonusly

Risks

Emerging competitors offer similar features at lower prices, threatening market share.

Potential IPO delays could impact financial strategy and growth plans.

Integration challenges with Trelica may lead to operational inefficiencies.

Differentiation

1Password offers AES 256-bit encryption for secure password management.

The platform integrates seamlessly with IAM systems like Azure AD and Okta.

1Password provides customizable search and organization features for user convenience.

Upsides

Growing demand for passwordless authentication boosts 1Password's innovation opportunities.

Partnerships with Microsoft and Google expand 1Password's market reach.

Remote work trends increase the need for secure access management tools.

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