Director, Sales Operations at BambooHR

Utah, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, HR TechnologyIndustries

Requirements

7+ Years of Experience in a related technical / SaaS business (3+ in senior leader capacities), with specific experience scaling B2B sales operations in this environment
Visionary Leadership: Function as a truly people-first leader who inspires and motivates the team through clear vision, with real passion for mentoring and developing team members
Deep Sales Understanding: Bring an understanding of SaaS B2B sales and marketing funnels and key workflows such as capacity and goal planning, pipeline management, forecasting accuracy, sales methodologies, sales compensation, lead distribution, territory mapping, sales stage design, etc
Experience in Sales Methodologies and deployments such as MEDDICC, Customer Centric Selling, Challenger, SPIN, BANT, etc
Strong Sales System Knowledge

Responsibilities

Lead the sales operations team with a focus on cascading vision, strategy, and key prioritized initiatives; ensure leaders execute on strategy and operationalize GTM initiatives and planning
Serve as GTM Strategic Thought Partner with the executive team to define GTM strategy aligned with company goals, establishing an operating plan (people, process, technology) to maximize sales revenue and goal attainment
Optimize Sales Execution by ensuring sales organizations are equipped with resources, processes, and technology to maximize efficiency and effectiveness
Drive Business Alignment by collaborating cross-functionally (Marketing, Finance, Sales Enablement, Business Applications/Salesforce, Customer Experience, Product, executive stakeholders) to build trust, provide direction, and ensure accountability
Act as a trusted advisor to Revenue leaders, shaping operational structures and processes to maximize revenue performance, bringing clarity and balancing bias-to-action with feasibility
Partner with Revenue Analysts on Sales Data & Analytics to ensure an optimal sales reporting environment capturing holistic performance data (volume, conversion, pipeline health, MRR attainment); establish quotas/goals and enable clear visibility to achieve targets
Own or influence decision-making across the sales Tech Stack and roadmap (Salesforce, Outreach, Qualified, etc.), driving optimization and forward strategy (e.g., AI)
Drive Process Optimization and Governance by defining Rules of Engagement, resourcing top initiatives, and architecting scalable sales processes across the buyer journey to maximize conversion and rep productivity

Skills

Key technologies and capabilities for this role

Sales OperationsTeam LeadershipGTM StrategySalesforceRevenue OperationsProcess OptimizationData-Driven InsightsCross-Functional Collaboration

Questions & Answers

Common questions about this position

Is this position remote or does it require office presence?

This is a Utah-based hybrid position which will require some regular in-office days each week.

What are the key responsibilities of the Director of Sales Operations?

The role involves leading the sales operations team, partnering on GTM strategy, optimizing sales execution, aligning cross-functionally, advising revenue leaders, managing sales data and analytics, overseeing the tech stack, and driving process optimization.

What leadership experience is needed for this role?

You will lead a team of sales operations professionals and managers, cascading vision, strategy, and initiatives while partnering with executives.

What is the reporting structure for this position?

The position reports to the VP of Operations.

Are there any employment contingencies for this role?

Employment with BambooHR is contingent on passing both a background and credit check.

BambooHR

Cloud-based HR software for SMBs

About BambooHR

BambooHR provides HR software solutions specifically designed for small and medium-sized businesses (SMBs). Its cloud-based platform allows organizations to manage various HR functions, including hiring, onboarding, employee data management, time tracking, and performance management. The software is user-friendly and integrates with other HR applications, enhancing its capabilities. Clients pay a subscription fee based on the number of employees and features needed, and the BambooHR Marketplace offers additional integrations with various HR apps, allowing businesses to customize their HR solutions. The goal of BambooHR is to help SMBs streamline their HR processes and manage their workforce more effectively.

Lindon, UtahHeadquarters

2008Year Founded

ACQUISITIONCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Holidays

Flexible Work Hours

Educational Benefits

Wellness Program

Risks

Increased competition from AI-driven HR solutions threatens BambooHR's market share.

New Chief Revenue Officer may disrupt existing client relationships.

AI-powered features may raise data privacy concerns among clients.

Differentiation

BambooHR offers a comprehensive HR platform with AI-powered features for efficiency.

The platform integrates with various HR apps, enhancing its functionality and versatility.

BambooHR's subscription model allows customization based on company size and feature needs.

Upsides

Growing demand for AI-driven HR solutions boosts BambooHR's market potential.

Expansion into Canadian payroll offerings increases BambooHR's market reach.

Integration with financial tools like QuickBooks streamlines operations for clients.

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