[Remote] Director, Sales Enablement at 8x8

Pennsylvania, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

7+ years of experience in sales enablement, sales leadership, or revenue operations
Transformational leadership experience leading high-performance teams in a startup-like environment
Proven experience designing and executing enablement strategies at scale
Demonstrated expertise in implementing AI-powered learning, training, and coaching tools
Strong understanding of modern sales methodologies and B2B SaaS go-to-market motions
Excellent leadership, communication, and cross-functional collaboration skills
Experience with AI solutions for content curation, adaptive learning, real-time coaching, and sales performance analytics
Experience with AI-driven onboarding programs and virtual simulations
Experience with personalized learning paths and conversational AI
Experience with sales training and development programs
Experience with product marketing and sales leadership
Experience with measurement and optimization of enablement initiatives
Experience with KPIs and metrics for measuring the effectiveness of enablement initiatives
Experience with change management best practices

Responsibilities

Design and implement a comprehensive sales enablement strategy aligned to business goals and revenue growth targets
Lead the transformation from traditional enablement to an AI-enhanced, data-driven learning environment
Champion a culture of continuous learning, skill development, and performance excellence
Identify, evaluate, and integrate AI solutions for content curation, adaptive learning, real-time coaching, and sales performance analytics
Implement AI-driven onboarding programs that accelerate ramp time and increase productivity
Oversee design and delivery of training programs for all sales roles, ensuring relevance, engagement, and measurable impact
Integrate virtual simulations, conversational AI, and personalized learning paths into the training ecosystem
Partner with Product Marketing and Sales Leadership to deliver timely, role-specific enablement on product launches, competitive positioning, and market trends
Establish KPIs and metrics to measure the effectiveness of enablement initiatives
Continuously analyze performance data to identify skill gaps, learning opportunities, and program ROI
Drive adoption and engagement across sales teams through change management best practices

Skills

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters

1987Year Founded

$253.1MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.

Potential security vulnerabilities from third-party integrations.

Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.

Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.

Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.

Video engagement capabilities offer dynamic and personalized customer interactions.

Strong global presence with support in over 55 countries.

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