Job Description: QA Leader

Employment Type: Full-time

Position Overview

CrowdStrike is a global leader in cybersecurity, protecting people, processes, and technologies that drive modern organizations. Our mission is to stop breaches, and we have redefined modern security with the world's most advanced AI-native platform. We operate at a massive scale, processing nearly 3 trillion events per day, with traffic that is continuously growing. Our customers, spanning all industries, rely on CrowdStrike to keep their businesses running, their communities safe, and their lives moving forward. We foster a mission-driven culture that provides every CrowdStriker with the flexibility and autonomy to own their careers. We are seeking talented individuals with limitless passion, a relentless focus on innovation, and a fanatical commitment to our customers, community, and each other. Join us and shape the future of cybersecurity.

About The Role

We are looking for a hands-on QA leader responsible for upholding the highest quality standards across all CrowdStrike Falcon Sensor releases. This role emphasizes validating compatibility within customer environments and end-to-end scenarios as they relate to the broader Falcon Platform. The ideal candidate is a strategic leader with a profound understanding of diverse technologies, including operating systems, kernel-level testing, and front-end/UI. This expertise will be crucial in building comprehensive end-to-end automation that mirrors enterprise usage of the Falcon Platform.

What You'll Do

• Customer-Centric Quality Assurance:
  • Design and implement a quality engineering strategy to validate CrowdStrike products against real-world customer environments.
  • Focus on comprehensive testing across all features, operating systems, and prevalent third-party applications.
  • Engage with customers, from C-suite to practitioners, to build confidence in our quality strategy.
• End-to-End Testing Strategy:
  • Build and oversee a test framework and methodology for robust End-to-End (E2E) validation.
  • Validate OS/kernel interactions across various patch states and configurations, front-end user interfaces, backend services, and hardware/application compatibility in customer-like environments.
  • Collaborate with release teams beyond the sensor (e.g., content, UI, cloud) to ensure E2E scenarios are fully covered.
• Stress, Performance, and Longevity Testing:
  • Oversee teams conducting performance and longevity testing to ensure minimal system overhead for endpoints running the Falcon sensor.
  • Ensure robustness, stress, and longevity testing validates that the Falcon sensor does not adversely affect long-term endpoint stability.
• Root Cause Analysis & Feedback:
  • Lead efforts in analyzing endpoint telemetry.
  • Integrate customer feedback into testing processes to prevent recurrences and drive continuous improvements in product quality.
• Cross-Functional Leadership:
  • Collaborate with product, engineering, customer support, and operations teams.
  • Ensure a deep understanding of customer use cases and infrastructure, embedding this knowledge into testing strategies.
• Performance Metrics & Reporting:
  • Define and track quality Key Performance Indicators (KPIs).
  • Focus on customer-found defects, test coverage across the platform, and overall release quality.
• Team Leadership:
  • Lead, mentor, and grow a high-performing quality engineering team.
  • Ensure the development of scalable and efficient test strategies.
• Risk Management:
  • Identify, assess, and mitigate risks throughout the software delivery lifecycle.
  • Ensure the testing strategy scales effectively with product evolution and customer expectations.

What You'll Need

• 15+ years of experience in quality engineering.
• At least 10 years of experience in leadership roles.
• Proven expertise in developing end-to-end quality assurance strategies, including testing at the OS/kernel level, UI testing, and cloud service validation.
• Experience building and implementing test frameworks.