Director, PMO Services (Hospitality Solutions) at Andersen Corporation

Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Travel TechnologyIndustries

Requirements

6+ years of program or project management experience

Responsibilities

Maintain the integrated program plan — own schedule consolidation, dependencies, critical path, resource assignment and 30/60/90 milestone tracking
Run PMO cadence — plan and facilitate daily standups, weekly program reviews, cross-workstream syncs and SteerCo prep; ensure decisions are captured and actioned
RAID and escalation management — maintain the enterprise RAID log, validate owners and mitigations, escalate items per governance, and track residual risk to closure
Change control & CR assessment — operate the formal change control board process, quantify schedule/cost/impact for proposed changes and support decision records
Vendor orchestration & SOW tracking — coordinate SI/MSP deliverables, validate milestone evidence, manage vendor scorecards and issue vendor performance escalations as needed
Cutover readiness & runbooks — support definition and gating of cutover/readiness criteria, coordinate rehearsals, maintain rollback and reconciliation playbooks
Quality assurance & deliverable validation — define acceptance criteria for SI outputs, review evidence, and coordinate independent validation or remediation
Reporting & dashboards — produce weekly program health summaries, biweekly SteerCo decks, vendor scorecards and a single-source program dashboard covering schedule, cost, risks, and scope
Knowledge transfer & handback support — document PMO processes, create templates/runbooks, and support capability transfer/training to the steadystate internal PMO
Continuous improvement — identify PMO process gaps, implement tooling or automation improvements (templates, trackers, dashboards) to reduce manual effort
Stakeholder engagement — coordinate SMEs across business, legal, finance, HR and IT; ensure timely inputs and decision readiness

Skills

Key technologies and capabilities for this role

PMOProgram ManagementIntegrated PlanningRAID ManagementChange ControlVendor ManagementProject ExecutionTransformation Programs

Questions & Answers

Common questions about this position

Is this position remote or hybrid?

The position is located in Southlake TX or REMOTE (Hybrid).

What are the key responsibilities of the Director, PMO Services role?

Key responsibilities include maintaining the integrated program plan with schedule consolidation and milestone tracking, running PMO cadence with standups and reviews, RAID and escalation management, change control processes, and vendor orchestration with SOW tracking.

What is the salary or compensation for this role?

This information is not specified in the job description.

What type of role is this in terms of management and level?

This is a full-time, mid-senior individual contributor / people manager role reporting to the VP, IT Operations & Service Delivery with a dotted line to the SVP, CIO.

What experience makes a strong candidate for this PMO Director position?

A strong candidate is a hands-on PMO leader with expertise in day-to-day program execution, integrated planning, RAID management, change control, and vendor orchestration for high-velocity programs like carveouts and transformations.

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.

Labor shortages may delay project timelines and increase costs.

Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.

The company offers a complete service from consultation to professional installation.

Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.

Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.

Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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