[Remote] Director, Partnerships at Twilio

Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Communications, SaaSIndustries

Requirements

10+ years of experience in Partner Marketing, Product Marketing, or Channel GTM roles at a SaaS or platform company
Proven success developing and executing partner GTM strategies that drive measurable business results
Experience managing and mentoring high-performing marketing teams
Strong collaboration skills with Product, Sales, and Partner teams
Excellent communicator and storyteller with the ability to influence across functions and levels including executives
Desired
Experience with ecosystem marketing, marketplaces, or platform partnerships

Responsibilities

Set the Partner Marketing Strategy with GTM: Get a seat at the table with Partner Sales and define the vision, priorities, and KPIs for partner marketing across technology, channel, and co-sell motions
Lead and Grow the Team: Manage a team of 4 (2 Partner PMMs, 2 Partner Field Marketers) to start with, fostering collaboration, clarity, and excellence across global programs
Drive Partner GTM: Develop and execute joint marketing plans with strategic partners—including solution messaging, co-marketing campaigns, and launch support
Enable the Field: Equip sales and partner teams with positioning, playbooks, and enablement materials that drive partner-sourced and partner-influenced pipeline
Build Partner Programs: Standardize partner marketing motions (content, events, campaigns) to ensure consistency, scalability, and measurable impact
Measure & Optimize: Track performance across campaigns and partners, providing clear insights into ROI and recommendations for continuous improvement
Collaborate Cross-Functionally: Work closely with Product, PMM, Sales, and Global Campaigns to align partner marketing with broader GTM and solution strategies

Skills

Partner Marketing

GTM Strategy

Marketing Campaigns

Team Management

Sales Enablement

Co-Marketing

Playbooks

Channel Partnerships

Technology Partnerships

Co-Sell

KPIs

Pipeline Generation

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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