Director, Omnichannel Enablement at Kick

Philadelphia, Pennsylvania, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Life Sciences, HealthcareIndustries

Requirements

Bachelor’s degree in Marketing, Business, Life Sciences, Technology, or related discipline; MBA or advanced degree preferred
8+ years of leadership experience in healthcare digital transformation, commercial strategy, or consulting
Proven success designing and delivering large-scale omnichannel programs for pharmaceutical or biotech clients
Strong understanding of life sciences commercialization, including field enablement and post-launch support
Expertise with healthcare data ecosystems, CRM and martech platforms, and analytics tools (e.g., Veeva, Salesforce Health Cloud, Marketo)
Ability to influence and collaborate with senior stakeholders, presenting complex strategies with clarity
Experience managing budgets, forecasting, and evaluating ROI for digital programs
Demonstrated ability to lead teams and manage multiple priorities within a fast-paced, matrixed environment
Knowledge of regulations governing digital marketing in healthcare (e.g., FDA, HIPAA)
(Desired) Experience with AI/ML-powered personalization or decision-support tools
(Desired) Background in journey mapping, real-world evidence initiatives, or digital therapeutics
(Desired) Familiarity with advanced testing methodologies and optimization frameworks
(Desired) Ability to translate digital innovation trends into practical applications for clients
(Desired) Comfort integrating AI into daily work and team processes

Responsibilities

Lead the development of omnichannel strategies that align with client goals, regulatory requirements, and commercial priorities
Design and oversee integrated campaigns and experiences across channels, ensuring cohesive planning, execution, and optimization
Establish measurement frameworks and data models that support segmentation, attribution, and performance insights
Build trusted relationships with senior client stakeholders, serving as a strategic advisor and partner in digital transformation
Lead and develop a multidisciplinary team, fostering continuous learning and operational excellence

Skills

Key technologies and capabilities for this role

Omnichannel StrategyDigital TransformationHealthcareData-Driven StrategyChange ManagementCustomer EngagementHCP JourneysPatient JourneysRegulatory ComplianceCross-Functional LeadershipCampaign DesignRoadmap Development

Questions & Answers

Common questions about this position

Is this role remote or on-site?

The position is on-site.

What experience is required for this role?

Candidates need 8+ years of leadership experience in healthcare digital transformation, commercial strategy, or consulting, plus proven success designing and delivering large-scale omnichannel programs for pharmaceutical or biotech clients.

What education is required?

A Bachelor’s degree in Marketing, Business, Life Sciences, Technology, or related discipline is required; an MBA or advanced degree is preferred.

What is the company culture like?

Klick fosters a high-performance, people-first culture with creativity, collaboration, innovation, and impact, and is consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work.

What salary or compensation does this role offer?

This information is not specified in the job description.

Kick

Financial management for small businesses and creators

About Kick

Kick.co helps small business owners, freelancers, and creators manage their finances more effectively. The company offers a range of services that simplify bookkeeping, maximize tax deductions, and provide cash back opportunities. Users connect their debit or credit cards to Kick.co's platform, which automatically categorizes their business income and expenses, saving them significant time and reducing audit risks. Kick.co operates on a subscription model, providing both automated and human-assisted support, ensuring users receive timely and personalized financial advice. Unlike traditional banks, Kick.co partners with Blue Ridge Bank N.A. to offer banking services. The goal of Kick.co is to help its users save time and money, with the average member saving around $15,452 annually through tax deductions and cash back, while also fostering a community for sharing financial tips.

Palo Alto, CaliforniaHeadquarters

2021Year Founded

$8.8MTotal Funding

SEEDCompany Stage

FintechIndustries

11-50Employees

Benefits

Paid Vacation

Company Equity

Risks

Increased competition from new AI-driven bookkeeping startups.

Sudden influx of users may strain Kick's resources and service quality.

Dependence on Blue Ridge Bank N.A. for banking services poses potential risks.

Differentiation

Kick offers a unique social banking platform for crowdsourcing tax deductions.

The platform automates bookkeeping, saving users 40 to 80 hours annually.

Kick combines AI-driven advice with human-assisted support for personalized financial management.

Upsides

Kick can capture market share from Bench's 12,000 former clients.

Recent $9 million funding supports growth and AI-driven financial solutions.

Increased demand for automated bookkeeping due to Bench's shutdown.

Land your dream remote job 3x faster with AI

Try Jobo Free