Responsibilities

As the Director of Technical Solutions, you will manage and mentor a team of Solutions Architects and Customer Engineers, providing guidance on best practices in solutions architecture and customer engagement. You will define and drive the technical architecture blueprint for pre-sales and post-sales processes, ensuring seamless integration of Cresta’s capabilities with enterprise systems, and serve as the primary point of contact for technical discussions with key stakeholders. Furthermore, you will partner closely with Sales to develop effective land-and-expand strategies, maintain authoritative knowledge of Cresta’s platform integrations, and collaborate with Product & Engineering for ongoing tooling enhancements, while also driving a consultative approach to problem-solving and establishing a system for staffing, scoping, and project utilization.