Director of Slot Strategy at MGM Resorts International

Las Vegas, Nevada, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Gaming, Hospitality, CasinoIndustries

Requirements

Bachelor’s Degree or equivalent experience required, with at least 4+ years of relevant experience; 7+ years including leadership of teams strongly preferred
Proven background in slot operations with prior experience as a Director or Manager of Slot Operations in a high-volume integrated casino resort
Strong product knowledge, including slot machine purchasing, floor planning and configuration, and vendor management
Deep understanding of customer psychology related to slot play, enabling data-driven decisions that enhance engagement and profitability
In-depth knowledge of slot operations and processes, with a record of implementing best practices and efficiency improvements
Experience directing and managing employees, building strong teams, and collaborating effectively across multiple departments and properties

Responsibilities

Oversee and optimize slot profitability, machine mix, and floor layout across supported properties
Serve as the primary liaison between the Slot Strategy Center of Excellence (COE) and property slot teams, providing leadership on performance-driven decisions, identifying opportunities, resolving issues, and addressing concerns impacting slot operations
Ensure all slot-related processes are efficient, effective, and continuously refined, while aligning with company policies and procedures
Support Slot Strategy by identifying, developing, socializing, and implementing best practices in pricing, machine mix, and floor layout at both the property and industry levels
Partner with slot leaders to optimize profitability through guest service standards, labor efficiencies, slot pricing, and operational best practices
Collaborate with the Slot Analytics team to track, monitor, and report on strategic initiatives across properties
Coordinate with property slot leadership to introduce new machines and themes, implement business efficiency technologies, optimize machine mix and layouts, apply pricing standards, and monitor labor costs
Work with gaming departments and property leadership to execute slot portfolio and mix initiatives
Recommend new products, services, technologies, and processes to the Executive Director of Slot Strategy to strengthen the Company’s competitive advantage
Communicate with key stakeholders to provide input, secure buy-in, and ensure alignment across the enterprise
Provide support to property slot technology teams, slot management, and guest experience representatives to ensure effective execution of slot strategies
Maintain strong relationships with slot technology managers, support optimization initiatives, identify emergent needs, and execute approved opportunities to maximize value