Huntress

Director of Revenue Retention

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries

Position Overview

  • Location Type: Remote US
  • Job Type: Full-time
  • Reports to: Vice President of Partner and Account Management
  • Compensation Range: $225,000 in OTE with a 75/25 split plus equity

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

Requirements

  • Strong leadership skills
  • Partner relationship management experience
  • Data-driven decision-making abilities
  • Experience with revenue retention strategies
  • Ability to develop and implement operational strategies
  • Collaboration and coordination skills with Account Management and Technical Account Management teams

Responsibilities

  • Global Retention Visibility:
    • Work with senior executives on the visibility of company goals, KPIs, and performance metrics regarding partner and customer engagement and retention.
    • Work both within the Revenue organization and cross-functionally with Finance, Product, Data, and Marketing to meet and exceed the Global partner and customer retention goals.
  • Risk Mitigation:
    • Forecast and manage at-risk customers and partners in collaboration and coordination with the Account Management and Technical Account Management teams.
    • Develop and utilize a structured process for health scoring and identifying indicators of potential churn or downgrades.
  • Operational Excellence:
    • Drive operational excellence by developing and managing systems and processes that directly impact renewal and retention outcomes.
  • Strategic Development:
    • Leverage data to lead retention strategies and establish best practices across the business.

Application Instructions

  • No specific application instructions are provided in the text.

Skills

Leadership
Partner Relationship Management
Data-Driven Decision Making
Revenue Retention Strategies
Operational Strategy Development
Cross-Functional Collaboration

Huntress

Managed endpoint detection and response services

About Huntress

Huntress provides managed endpoint detection and response (EDR) services to protect businesses from cyber threats, particularly ransomware. Their service includes 24/7 monitoring of clients' systems to identify potential cyberattacks. When a threat is detected, their team of security experts verifies the activity and alerts the client only if necessary, reducing the number of false positives that can occur with other services. In addition to threat hunting, Huntress offers security awareness training and resources like eBooks and webinars to educate employees about cybersecurity risks. Their commitment to high customer support and personalized reporting distinguishes them from competitors in the cybersecurity field. The goal of Huntress is to enhance the security posture of businesses by providing effective monitoring and education against cyber threats.

Columbia, MarylandHeadquarters
2015Year Founded
$281.8MTotal Funding
SERIES_DCompany Stage
CybersecurityIndustries
501-1,000Employees

Benefits

100% remote work environment
Generous PTO including vacation, sick time, and paid holidays
12 weeks paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 stipend to build/upgrade home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth

Risks

Exploitation of security flaws in data transfer tools could affect Huntress's clients.
Social engineering attacks may bypass AI security measures, posing a risk to Huntress.
Difficulty in finding specialized talent could hinder Huntress's expansion efforts.

Differentiation

Huntress offers a 24/7 Security Operations Center for continuous threat monitoring.
The company integrates with Microsoft 365, enhancing security for businesses using Microsoft tools.
Huntress eliminates false positives by verifying threats before alerting clients.

Upsides

Huntress raised $180 million to expand and accelerate product development.
Recognition in Inc.'s Power Partner Awards boosts Huntress's market credibility.
Increased demand for cybersecurity due to remote work benefits Huntress's growth.

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