Director of Product - Shipping Platform at eBay

London, England, United Kingdom

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, LogisticsIndustries

Requirements

10+ years of experience in building products (and 5+ years managing a team of product managers)
Deep expertise in customer-focused product management and product development lifecycle
Experience with online marketplaces, ideally with exposure to shipping & logistics (preferred)
Strong leadership and communication skills
Technical expertise

Responsibilities

Create Product Strategy & Vision: Own the holistic vision and end-to-end execution across a portfolio of shipping solutions for sellers; develop and champion a data-driven and market-informed product strategy aligned to eBay's corporate strategy
Design a Multi-Year Roadmap and Expected Outcomes: Develop a compelling and iterative roadmap and launch plan supporting marketplace growth and seller success metrics; collaborate with senior leaders across product, design, technology, analytics, marketing, operations, sales, and strategy
Obsess the Customer & Overall Quality of Experiences: Listen to end-users and integrate their feedback into product development; leverage design and research partnerships for insights throughout the product lifecycle; build processes for continuous improvements
Break Down Silos & Enable Strong Collaboration: Create connections and processes to drive efficient cross-team collaboration and alignment
Empower Teams To Rapidly Prioritize & Execute: Build processes for speed and transparency; inspire a “decide and go” mentality; partner with Program Management to manage blockers and communicate milestones
Build & Inspire a World-Class Product Team: Grow a team of top product management talent; prioritize diversity and inclusion in recruiting; participate in the leadership team of the Shipping Product organization
Guide a team of product managers in delivering solutions across mobile, web, and API platforms at global scale, aligning with eBay’s goals for GMV and revenues

Skills

Product Strategy

Product Vision

Team Leadership

Stakeholder Communication

Data-Driven Decision Making

Market Analysis

eCommerce Platforms

Shipping Solutions

API Development

Mobile Platforms

Web Platforms

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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