Director of Operations at Crestwood Behavioral Health

Appleton, Wisconsin, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Behavioral Health, HealthcareIndustries

Requirements

Ability to coordinate and execute program start-up and achievement of operative goals
Experience as lead on-site administrative resource
Skills in securing and managing local professional and material contract relations
Expertise in achieving program financial objectives
Proficiency in hiring, supervising, and coaching client staff
Knowledge of regulatory compliance and quality assurance
Capability in performance improvement and development of new business opportunities
Strong customer service and general supervision of day-to-day operations skills
Reporting to CEO or designee and coordinating with senior administration team

Responsibilities

Formulate business plans and report on contracted program operations, annual strategic goals, long-term and short-term objectives
Report on contracting, operations, organizational effectiveness, efficiency, and potential program growth opportunities in the local market
Identify additional staffing needs related to strategic growth of programming
Identify viable markets for Rogers Behavioral Health services
Research real estate opportunities in target area
Coordinate all aspects of new program development for the select location
Ensure continuity of operations and care with Rogers Memorial Hospital policies and procedures
Act as the sole resource for project update summaries to senior leadership
Communicate development progress and possible obstacles timely to mitigate delays
Develop and execute FTE models according to program guidelines
Assist in creation of initial program pro formas
Monitor accuracy and reliability of financial data and provide fiscal stewardship for contracted facilities
Complete annual budgets and manage financial performance to achieve budgeted goals
Conduct monthly operational review of financial performance, budgets, and financial performance reviews
Assist local marketing team in developing marketing plans to identify new business opportunities and promote services
Establish relationships with administrators at area health care organizations and partnering agencies
Meet regularly with marketing staff to target efforts in the immediate local market, identify potential new referral contacts, maintain regular contact with referral sources, share business leads, and assist with service recovery
Report parameters to contractual parties
Provide on-site management services as required by service agreements
Establish strong working relationships with local contractors and maintain current knowledge of active contract terms and clauses
Work with Rogers Memorial Hospital Senior Admin and Rogers legal departments to assist in defining contract terms and limits
Research and execute local contracts for services/materials that cannot be obtained through current vendors
Define organization chart and reporting relationships for local operation
Establish formal means of reporting accountability, both internally and externally
Designate individuals to act in absence
Review organization structure to ensure functionality
Coordinate support from Rogers Behavioral Health System with client needs, including marketing, finance, billing, or other departments
Lead monthly operations reviews with clients and Rogers representatives
Manage personnel
Promote a team environment by example and participating in workload completion when necessary
Interact with employees in a sensitive, positive manner
Understand and use Human Resources policies and procedure manual
Involve relevant parties in HR processes

Skills

Business Planning

Strategic Planning

Program Development

Financial Management

Fiscal Stewardship

Staffing Models

Regulatory Compliance

Quality Assurance

Performance Improvement

Customer Service

Real Estate Research

Contract Management

Operations Supervision

Market Analysis

Project Management

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters

1968Year Founded

VENTURE_UNKNOWNCompany Stage

501-1,000Employees