Minted

Director of Engineering, Shopping and E-commerce

Remote

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
E-commerce, Retail, Financial ServicesIndustries

Position Overview

  • Location Type:
  • Job Type: Full-Time
  • Salary:

The Director of Engineering, Shopping and E-commerce will lead Minted's core e-commerce and broader digital customer experiences. This role focuses on driving innovation, enhancing performance, and guiding architectural evolution across systems critical for customer acquisition, engagement, and conversion. The position offers the opportunity to transform the end-to-end customer journey on Minted.com, from product discovery to checkout, with a significant business impact through technology.

The leader will oversee a team of approximately 25 engineers, including managing an engineering leadership team. A primary focus will be providing strategic direction and pragmatic execution to modernize and optimize the marketing and e-commerce flow. This role is ideal for someone driven by transforming technology stacks and leading significant engineering initiatives that directly impact customer experience.

Responsibilities

  • Actively foster a culture of effective and efficient collaboration with product management, UX, analytics, business partners, and other engineering and product teams to achieve shared goals.
  • Be responsible for the successful completion of the ongoing migration from a legacy monolithic architecture to a modern Service-Oriented Architecture (SOA).
  • Lead engineering efforts for strategic business initiatives, including optimizing traffic channels, modernizing search and discovery, and revamping core business logic like pricing and promotions.
  • Build and manage a process for sustained engineering and operational excellence, continuously elevating practices, promoting robust testing, and data-driven decisions.
  • Provide leadership and mentorship to Engineering Managers and a Principal Engineer, fostering a culture of ownership and continuous improvement within the engineering teams.
  • Guide critical technical decisions across the Shopping and Discovery engineering stack, ensuring scalability, performance, and maintainability for the platform.
  • Oversee the development and optimization of all commerce-related features, enhancing key performance indicators for the customer journey.
  • Manage third-party vendors and partnerships, ensuring accountability for the total cost of ownership of e-commerce systems.
  • Actively contribute to talent development and acquisition, attracting, hiring, and growing top-tier engineering talent and leaders.

Requirements

  • A highly collaborative leader who builds strong, trusting relationships across functions, driving effective partnerships with product, design, and business stakeholders to achieve strategic outcomes.
  • A seasoned engineering leader with extensive experience in software development and proven success managing engineering teams, including front-line managers.
  • Technically astute, having previously held a Staff+ Engineer or Architect role, capable of guiding complex architectural decisions for high-volume, high-performance consumer web applications.
  • Cognizant of how Artificial Intelligence (AI) is transforming engineering practices, e-commerce personalization, and operational efficiency.
  • A change-maker who identifies opportunities for architectural evolution, proactively addressing technical debt and leading large-scale transformations.
  • Passionate about the end-user experience, consistently striving to improve site performance and overall reliability for a consumer-facing platform.
  • An exceptional mentor who excels at fostering the growth and career development of highly technical teams and leaders.
  • A clear and effective communicator, able to articulate complex technical concepts to diverse audiences.
  • Comfortable and effective working in a highly product-driven organization.
  • Proven experience in guiding teams through large-scale architectural transformations, specifically migrating from monolithic systems to Service-Oriented Architectures.
  • Hands-on experience.

Company Information

  • Employment Type: Full-Time

Skills

E-commerce
Digital Customer Experience
Architecture Modernization
Service-Oriented Architecture (SOA)
Search and Discovery
Pricing and Promotions
Engineering Leadership
Team Management
Strategic Planning
Cross-functional Collaboration
Operational Excellence
Data-Driven Decision Making

Minted

Online marketplace for independent artists' designs

About Minted

Minted is an online marketplace that connects independent artists with customers looking for unique and high-quality designs. The platform offers a variety of products, including holiday cards, personalized stationery, art prints, gift wrap, and home decor items. Minted operates using a crowdsourcing model where artists submit their designs to a Design Challenge, and customers, along with other artists, vote on their favorites. The winning designs are produced and sold by Minted, allowing for a constantly updated selection of customer-approved products while supporting independent artists. Minted also has a membership program, Minted More, which provides discounts and exclusive access to products. Additionally, the company enhances the customer experience with services like free recipient addressing and high-quality printing options, setting it apart from other online retailers.

San Francisco, CaliforniaHeadquarters
2007Year Founded
$289MTotal Funding
SERIES_ECompany Stage
Design, Consumer GoodsIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Paid Parental Leave
Unlimited Paid Time Off
Employer Funded Health Savings Account
Monthly Gym/Wellness Reimbursement
Employer Funded Commuter Benefits
Employee Discount
Friends and Family Discount
Stock Options
Mental Health Support

Risks

Increased competition from online marketplaces may dilute Minted's market share.
AI-generated art tools challenge Minted's crowdsourcing model for unique designs.
Supply chain disruptions in paper and printing could affect Minted's product delivery.

Differentiation

Minted uses crowdsourcing to curate unique, customer-approved designs from independent artists.
The company offers a membership program, Minted More, for exclusive discounts and products.
Minted provides value-added services like free recipient addressing and high-quality printing options.

Upsides

Minted's partnership with DoorDash taps into the convenience trend for younger consumers.
Collaborations with brands like The Met enhance Minted's brand prestige and customer reach.
The rise of hybrid events boosts demand for Minted's digital invitations and stationery.

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