Upshop

Director of Engineering

Austin, Texas, United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail Technology, SaaS, Grocery & Convenience Store SolutionsIndustries

Job Description

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified

About Upshop: Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets. We offer an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations to deliver a simplified, smarter, more connected store experience. Customers running Upshop realize significant improvements in sales, shrink, food safety and sustainability across the entire store. 150+ retail chain accounts trust our software in over 30k+ stores, 9 countries, and 3 continents.

What You'll Do: We’re seeking a driven and experienced Director of Software Engineering to join our team and help us generate solutions that grow Upshop. In this role, you will lead multiple engineering teams focused on multiple products within Upshop. Our products are used by most grocery stores and convenience stores in Europe and North America. Your role will be multifaceted and extremely dynamic. You will need to balance the needs of the engineering organization along with those of the product, sales, and support teams, as Upshop executes concurrent projects impacting high volume, high throughput systems.

  • Leading a strong team of software engineers, developers, and testers.
  • Demonstrating strong team leadership skills and experience working with cross-functional teams across various work groups.
  • Utilizing exceptional and effective communication skills (both written and verbal) to make calls with technical teams or give a presentation or update to executives.
  • Applying experience in application development, systems engineering, and IT management.
  • Managing schedules, being accountable, and delivering projects on time in a fast-paced agile environment.
  • Contributing technically and owning architectural oversight of system/services.
  • Building a culture focused on speed and agility, avoiding silos and focusing outward on the customer.
  • Aligning technology to business strategy and proactively driving a technical direction throughout the organization.
  • Driving results within budget, time, and quality.

Requirements

  • 10+ years professional experience managing software development teams.
  • BS degree in Computer Science or a related field.
  • Passion for spearheading change in the retail and grocery industry with technology at the forefront.
  • Solid understanding of Software Development Life Cycles (SDLC) and Agile methodologies.
  • Strong verbal and written communication skills and an ability to work in a team environment.
  • Ability to motivate, energize, and drive performance from your distributed team.
  • Knowledge of Cloud Technologies, preferably experience with Azure, SQL Server, Serverless, app services, and event-driven architecture.
  • Strong analytical and problem-solving skills, with a high level of judgment and creativity in designing innovative solutions.
  • Demonstrated ability to thrive in fast-paced, high-growth, and rapidly evolving environments.

Application Instructions

  • Not specified.

Company Information

  • Upshop is the market leader in Total Store Operations solutions for the Grocery and C-Store markets.
  • They provide an AI-powered, SaaS platform connecting Fresh, Center, eCommerce, and DSD department operations.
  • Their software is used by 150+ retail chain accounts in over 30k+ stores across 9 countries and 3 continents.

Skills

Team Leadership
Cross-Functional Collaboration
Communication Skills
Application Development
Systems Engineering
IT Management
Project Management
Architectural Oversight
Agile Methodologies

Upshop

Software platform for fresh food operations

About Upshop

Upshop provides a software platform that helps grocery stores and supermarkets improve their fresh food operations. The platform includes tools for smarter ordering, inventory management, and demand forecasting, allowing retailers to streamline their processes and reduce waste. By using Upshop, stores can ensure that fresh products like produce, dairy, meat, and bakery items are always available, which enhances customer satisfaction and boosts sales. Unlike many competitors, Upshop focuses specifically on the fresh food segment and operates on a subscription-based model, charging retailers based on their size and the services they use. The goal of Upshop is to help retailers increase their profitability by optimizing their fresh food sections.

Tampa, FloridaHeadquarters
1989Year Founded
$1.8MTotal Funding
SERIES_DCompany Stage
Food & Agriculture, Enterprise SoftwareIndustries
51-200Employees

Benefits

Hybrid Work Options
Competitive Salary
401(k) Company Match
Unlimited Paid Time Off
Home Office Stipend

Risks

Integration challenges from the Invafresh merger may disrupt service continuity.
AI reliance risks inaccurate demand predictions, leading to overstock or stockouts.
Global expansion may expose Upshop to diverse regulatory and operational challenges.

Differentiation

Upshop's SaaS platform optimizes fresh food operations for large retail chains.
The merger with Invafresh creates a global retail enterprise platform for food complexities.
Upshop's AI-driven analytics enhance inventory management and reduce waste in fresh food.

Upsides

The merger expands Upshop's reach to over 50,000 stores in 35 countries.
AI technology improves inventory accuracy and reduces waste for retailers.
The WIC Smart Substitution Workflow enhances eCommerce for WIC-eligible families.

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