Director of Clinician Enablement at Talkiatry

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, Telehealth, HealthcareIndustries

Requirements

Strategic operator with 5-10 years’ experience in healthcare operations, clinician enablement, or process transformation
Cross-functional leader skilled at aligning diverse teams toward a shared mission
Builder who thrives in ambiguity, equally comfortable diving into workflows or zooming out to shape the system
Data-driven problem solver with strong analytical and process improvement skills (SQL and Excel proficiency required)
Passionate about mental health, clinician empowerment, and advancing Talkiatry’s mission

Responsibilities

Own the end-to-end clinician experience - from onboarding to tenured - ensuring every clinician feels equipped, connected, and inspired to deliver exceptional care
Design programs that make Talkiatry the most clinician-centered organization in mental health
Lead change management across functions - bringing together Regulatory, Licensing, Operations, and Product to make transformation stick
Rebuild the new hire activation process to deliver smooth, on-time starts, rapid ramp-up, and lasting engagement
Map and reimagine workflows across the clinician lifecycle, identifying friction points and transforming them through automation, AI, and smart process design
Build data visibility into every touchpoint, using dashboards and intelligent systems to predict risks, measure ramp success, and ensure operational reliability
Partner cross-functionally with Product, Regulatory, Licensing, and Clinical Leadership to scale support systems with consistency and excellence
Manage and mentor a dynamic support team that operates with empathy, efficiency, and dedication to excellence
Create a culture where curiosity, experimentation, and accountability thrive

Skills

Key technologies and capabilities for this role

Clinician OnboardingProgram ManagementAutomationTelehealthMental Health CareClinician RetentionLeadershipSystems DesignStakeholder Management

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What salary or compensation can I expect for the Director of Clinician Enablement role?

This information is not specified in the job description.

What are the key skills needed for this role?

Key skills include leading clinician experience programs, change management across functions like Regulatory, Licensing, Operations, and Product, operational excellence in workflows and automation, data visibility with dashboards, and team management with empathy and efficiency.

What is the company culture like at Talkiatry?

Talkiatry emphasizes a clinician-centered approach with a human-centered philosophy, focusing on making clinicians feel equipped, connected, and inspired while prioritizing patient care through innovation, automation, and excellence.

What makes a strong candidate for this position?

A strong candidate excels at reimagining clinician onboarding and support at scale, driving innovation through automation and AI, leading cross-functional change management, and mentoring teams with empathy to boost retention and satisfaction.

Talkiatry

Provides virtual psychiatric care services

About Talkiatry

Talkiatry provides psychiatric care services through a telehealth platform, focusing on mental health support. Clients seeking help can easily check if their insurance is accepted and complete an online assessment, which helps match them with a suitable psychiatrist from Talkiatry's team. This allows clients to have their first virtual visit within days, making mental healthcare more accessible. Unlike many competitors, Talkiatry's services are covered by insurance, reducing the financial barriers often associated with mental health care. The goal of Talkiatry is to offer convenient and empathetic psychiatric care, led by a diverse team of experts, to help clients on their journey to better mental health.

New York City, New YorkHeadquarters

2019Year Founded

$192.6MTotal Funding

DEBTCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Paid Holidays

Paid Parental Leave

Flexible Work Hours

Remote Work Options

Risks

Increased competition from other telehealth platforms may affect market share.

Reliance on insurance reimbursements poses financial risks with policy changes.

Rapid expansion could lead to operational challenges and quality control issues.

Differentiation

Talkiatry offers insurance-covered virtual psychiatric care, enhancing accessibility for patients.

The company partners with ERC Pathlight to provide specialized care for eating disorders.

Talkiatry's diverse clinical team ensures personalized care across various mental health needs.

Upsides

Talkiatry's value-based care model improves health outcomes and reduces costs.

The partnership with Biogen expands services to address postpartum depression effectively.

Growing telehealth adoption boosts demand for Talkiatry's services.

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