Director of Channel Management at Lyra Health

United States

Lyra Health Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Mental Health, Healthcare TechnologyIndustries

Requirements

  • 10+ years of experience in channel sales, strategic partnerships, or business development, with at least 5 years in a leadership role
  • Proven track record of managing and scaling teams responsible for partner lifecycle management and indirect revenue growth
  • Strong understanding of co-seller, reseller, and ecosystem distribution models, ideally in healthcare, benefits technology, or SaaS
  • Exceptional leadership and people management skills, with experience coaching high-performing teams
  • Strong cross-functional collaborator with the ability to influence across Sales, Marketing, Product, and Operations
  • Skilled in partner analytics and reporting; experienced with CRM and partner management tools (Salesforce preferred)
  • Executive presence and communication skills for engaging senior leadership and strategic partner executives
  • Bachelor’s degree required; MBA or advanced degree preferred

Responsibilities

  • Lead, mentor, and manage a team of Channel Managers responsible for co-sell, reseller, and ecosystem partnerships
  • Set the strategic direction for partnership activation, revenue optimization, and lifecycle management across all partners
  • Partner closely with Channel Directors to ensure seamless handoff from new partnership acquisition to ongoing activation and revenue generation
  • Establish and own partner performance frameworks, including KPIs, QBR processes, and reporting standards for the partner management function
  • Collaborate cross-functionally with Sales, Marketing, Product, Customer Success, Legal, and Operations to ensure partner success and growth
  • Develop and implement scalable playbooks for partner engagement, sales enablement, and joint GTM initiatives
  • Executive point of escalation for key partners, ensuring issues are resolved quickly and relationships are strong
  • Drive continuous improvement by analyzing partner performance, identifying bottlenecks, and implementing strategies to maximize revenue impact
  • Represent the partner management function in leadership forums and strategic planning discussions
  • Recruit, develop, and retain top talent within the partner management team

Skills

Channel Management
Partner Activation
Revenue Optimization
Team Leadership
Strategic Planning
Lifecycle Management
Cross-Functional Collaboration
Co-Sell Partnerships
Reseller Partnerships
Ecosystem Partnerships
Sales Strategy
Marketing Alignment
Product Management
Customer Success

Lyra Health

Digital mental health care services for employees

About Lyra Health

Lyra Health offers mental health care services through a digital platform, primarily targeting businesses that want to support their employees. The company connects employees with a network of over 20,000 vetted mental health providers, offering services like therapy, coaching, and self-guided programs, accessible in-person or online. What sets Lyra Health apart is its concierge model, which provides personalized care and 24/7 support from care navigators. The goal is to improve employee wellness while helping businesses reduce healthcare costs.

Burlingame, CaliforniaHeadquarters
2015Year Founded
$671.3MTotal Funding
SERIES_FCompany Stage
Social Impact, HealthcareIndustries
1,001-5,000Employees

Benefits

Lyra for Lyrians - Full access to Lyra’s mental health services for employees and their eligible dependents—at no charge
Health benefits - Comprehensive medical, dental, and vision benefits, along with a free monthly membership to One Medical
Financial rewards - Generous compensation, 401k, and equity options
Paid time off - Guilt-free time to unwind and recharge, including four weeks of vacation and paid holidays
Tech stipend - Monthly stipend to spend on technology needs
Snacks & meals - Monthly Uber Eats and NatureBox credits to nourish body and mind

Risks

Increased competition from platforms like Ginger and Headspace Health.
Potential regulatory scrutiny over data privacy concerns with digital platforms.
Economic downturns may lead to reduced corporate spending on employee benefits.

Differentiation

Lyra Health offers a concierge member experience with personalized mental health care.
The company has a global network of 20,000 providers in over 200 countries.
Lyra's evidence-based approach results in 7x better outcomes than traditional plans.

Upsides

Lyra Health's partnerships with AT&T and CHA validate its market position.
The company has sustained a 26% reduction in healthcare costs over four years.
Lyra's expansion into teen mental health care addresses a growing market need.

Land your dream remote job 3x faster with AI