Director, Implementation and Program Management at Homebound

Dallas, Texas, United States

Homebound Logo
$200,000 – $215,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Construction, Real Estate, TechnologyIndustries

Requirements

  • 8+ years of experience in technical program management, solutions implementation, operations strategy, or process improvement
  • Proven ability to lead change management and technology adoption in operationally complex, distributed environments
  • Experience in residential construction, homebuilding, or field operations technology (strong plus)
  • Willingness to travel frequently, with field immersion in Texas a minimum of 2x per month
  • Strong analytical skills: KPI tracking, root cause diagnosis, and data-backed problem solving
  • Exceptional communication skills and the ability to translate seamlessly between field needs, technical teams, and executive leadership
  • A systems-level thinker who can dive into tactical details while driving scalable, strategic alignment across the business

Responsibilities

  • End-to-End Technology Implementation: Launch proprietary technology across field and central operations. Own go-to-market timelines, stakeholder alignment and training programs to ensure smooth rollouts
  • Change Management & Field Enablement: Lead hands-on change management initiatives. Establish shared goals and accountability, codify best practices, and translate feedback into product improvements in partnership with product managers
  • Platform Adoption and Impact: Monitor KPIs around platform adoption, engagement, and operational performance. Ensure technology is generating measurable business results and critical data daily to train our AI models
  • Workflow and Process Optimization: Partner with operations to design and embed optimized processes directly into the platform. Identify bottlenecks and continuously improve execution speed, quality, and consistency
  • Platform Services and Support: Manage team responsible for day-to-day delivery and support of core services offered as part of the platform including material estimation, data ingestion, and schedule management. These services could expand over time
  • Cross-Functional Program Delivery: Drive complex, cross-functional programs spanning end-to-end operations. Build trusted relationships with executives and maintain strong rapport with front line construction teams

Skills

Program Management
Technology Implementation
Change Management
Process Optimization
Stakeholder Management
AI
Cross-Functional Collaboration
Go-to-Market
Training Programs
Platform Adoption

Homebound

Custom home building with personalized options

About Homebound

Homebound specializes in the home building sector of real estate, providing a personalized experience for customers looking to build their own homes. Customers can select their desired neighborhood, home floor plan, and exterior design, and secure their place in the building queue with a 3% deposit through a reservation system. Homebound manages the entire home building process, from design to construction, and collaborates with leading lending partners to offer competitive financing options. The company stands out from competitors by focusing on a customer-centric approach, ensuring a seamless experience with regular updates on the build progress. Additionally, Homebound offers a 10-year warranty on all homes, which enhances customer confidence in the quality of their investment. The goal of Homebound is to provide a hassle-free home building experience while maintaining adherence to budget and schedule, as reflected in the positive feedback from satisfied customers.

San Francisco, CaliforniaHeadquarters
2018Year Founded
$144MTotal Funding
DEBTCompany Stage
Real EstateIndustries
201-500Employees

Risks

Increased competition from tech giants in modular housing may challenge market share.
Economic downturn could impact consumer spending on new homes, affecting sales.
Rising interest rates may make financing more expensive, reducing demand for new builds.

Differentiation

Homebound manages the entire homebuilding process, from insurance to move-in.
The company offers a unique reservation system with a 3% deposit for home configuration.
Homebound provides a 10-year warranty, ensuring quality and durability for customers.

Upsides

Homebound raised $75M in Series C funding to address housing shortages.
Expansion to Austin, Texas, applies tech-enabled processes to non-disaster markets.
Growing demand for remote work-friendly homes boosts custom home building projects.

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