Director, Implementation and Program Management at Homebound

Dallas, Texas, United States

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$200,000 – $215,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Construction, Real Estate, TechnologyIndustries

Requirements

8+ years of experience in technical program management, solutions implementation, operations strategy, or process improvement
Proven ability to lead change management and technology adoption in operationally complex, distributed environments
Experience in residential construction, homebuilding, or field operations technology (strong plus)
Willingness to travel frequently, with field immersion in Texas a minimum of 2x per month
Strong analytical skills: KPI tracking, root cause diagnosis, and data-backed problem solving
Exceptional communication skills and the ability to translate seamlessly between field needs, technical teams, and executive leadership
A systems-level thinker who can dive into tactical details while driving scalable, strategic alignment across the business

Responsibilities

End-to-End Technology Implementation: Launch proprietary technology across field and central operations. Own go-to-market timelines, stakeholder alignment and training programs to ensure smooth rollouts
Change Management & Field Enablement: Lead hands-on change management initiatives. Establish shared goals and accountability, codify best practices, and translate feedback into product improvements in partnership with product managers
Platform Adoption and Impact: Monitor KPIs around platform adoption, engagement, and operational performance. Ensure technology is generating measurable business results and critical data daily to train our AI models
Workflow and Process Optimization: Partner with operations to design and embed optimized processes directly into the platform. Identify bottlenecks and continuously improve execution speed, quality, and consistency
Platform Services and Support: Manage team responsible for day-to-day delivery and support of core services offered as part of the platform including material estimation, data ingestion, and schedule management. These services could expand over time
Cross-Functional Program Delivery: Drive complex, cross-functional programs spanning end-to-end operations. Build trusted relationships with executives and maintain strong rapport with front line construction teams

Skills

Key technologies and capabilities for this role

Program ManagementTechnology ImplementationChange ManagementProcess OptimizationStakeholder ManagementAICross-Functional CollaborationGo-to-MarketTraining ProgramsPlatform Adoption

Questions & Answers

Common questions about this position

What is the salary range for the Director, Implementation and Program Management role?

The salary range is $200K - $215K.

Is this position remote or hybrid?

The position is hybrid.

What key skills are required for this role?

The role requires strong leadership in technology implementation, change management, process optimization, cross-functional execution, and the ability to thrive in ambiguity as a self-starter who influences without authority.

What is the company culture like at Homebound?

Homebound fosters a collaborative, innovative environment with cross-functional teams focused on transforming the residential construction industry using technology, led by experts in construction, real estate, design, and technology.

What makes a strong candidate for this position?

A strong candidate is a hands-on leader who thrives in ambiguity, influences without authority, acts as a player-coach for a lean team, and has experience driving technology adoption and operational excellence across functions.

Homebound

Custom home building with personalized options

About Homebound

Homebound specializes in the home building sector of real estate, providing a personalized experience for customers looking to build their own homes. Customers can select their desired neighborhood, home floor plan, and exterior design, and secure their place in the building queue with a 3% deposit through a reservation system. Homebound manages the entire home building process, from design to construction, and collaborates with leading lending partners to offer competitive financing options. The company stands out from competitors by focusing on a customer-centric approach, ensuring a seamless experience with regular updates on the build progress. Additionally, Homebound offers a 10-year warranty on all homes, which enhances customer confidence in the quality of their investment. The goal of Homebound is to provide a hassle-free home building experience while maintaining adherence to budget and schedule, as reflected in the positive feedback from satisfied customers.

San Francisco, CaliforniaHeadquarters

2018Year Founded

$144MTotal Funding

DEBTCompany Stage

Real EstateIndustries

201-500Employees

Risks

Increased competition from tech giants in modular housing may challenge market share.

Economic downturn could impact consumer spending on new homes, affecting sales.

Rising interest rates may make financing more expensive, reducing demand for new builds.

Differentiation

Homebound manages the entire homebuilding process, from insurance to move-in.

The company offers a unique reservation system with a 3% deposit for home configuration.

Homebound provides a 10-year warranty, ensuring quality and durability for customers.

Upsides

Homebound raised $75M in Series C funding to address housing shortages.

Expansion to Austin, Texas, applies tech-enabled processes to non-disaster markets.

Growing demand for remote work-friendly homes boosts custom home building projects.

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