Director, Head of Subscriptions at Remitly

Arlington, Virginia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Financial ServicesIndustries

Requirements

10+ years of product management experience, with at least 7 years leading consumer-facing lending, card, or wallet products
A proven record of building, launching, and iterating successful financial products at scale
Deep expertise in credit products, financial regulations, and the evolving competitive landscape
Strong analytical and quantitative skills, with experience leveraging data to inform high-impact product decisions
Curiosity and a passion for solving complex business and technical problems
Excellent communication and collaboration skills, with the ability to influence and inspire stakeholders at all levels and across functions
Demonstrated commitment to customer empathy and user-centered product development
Experience operating autonomously and making decisions in ambiguous, high-stakes environments

Responsibilities

Own the strategy, vision, and performance for a significant business segment, balancing customer needs, competitive dynamics, and business sustainability
Translate business goals into cohesive initiatives across product, pricing, marketing, operations, and compliance
Develop annual strategies and OKRs for your area, with end-to-end ownership of delivery and performance
Craft the product vision and roadmap, sequencing both large-scale features and bold 0–1 bets
Apply deep customer empathy to generate hypotheses, identify pain points, and improve product experiences and marketing funnels
Analyze data to understand drivers of customer acquisition, retention, and unit economics—and take decisive action based on insights
Build business cases and influence roadmaps with product, marketing, and regional partners
Identify regulatory and operational risks, ensuring alignment with internal controls and compliance standards
Collaborate with senior stakeholders, representing your portfolio in executive forums, planning cycles, and business reviews

Skills

Product Management

Strategy

P&L Management

Cross-functional Leadership

Business Planning

Customer Segmentation

Analytics

Pricing Strategy

Execution

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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