Director, Global Talent Acquisition - Strategy & Operations at Mastercard

Purchase, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Technology, Financial ServicesIndustries

Requirements

Demonstrated expertise in leveraging recruitment technologies and optimizing systems to deliver scalable, compliant, and high-impact talent solutions
Strong business acumen with a track record of aligning talent and operational strategies to enterprise growth objectives
Skilled in translating business needs into practical and innovative solutions
Ability to leverage data insights to drive strategic decision-making
Exceptional leadership, communication, and influencing skills
Operational rigor and project management expertise
Workday ATS experience strongly preferred

Responsibilities

Act as the business owner for implementing and enhancing talent acquisition technology solutions, ensuring global application across regions and business units, including system upgrades, improving user experience, and integrating new tools like AI
Design, implement, and optimize recruitment technology in partnership with the TA Leadership Team, Technology and Product teams
Pilot and scale innovative hiring solutions including virtual assessments and skills-based frameworks to meet evolving business needs; explore emerging best practices and technologies to enhance the candidate experience and recruiter effectiveness
Partner with the Recruitment Insights Leader to uncover operational inefficiencies and ways to drive performance and productivity improvements; ensure processes are globally scalable, compliant, and efficient
Manage the full lifecycle of talent acquisition projects, including planning, execution, monitoring, and closure; create and maintain project plans, schedules, and budgets; proactively mitigate project risks
Collaborate with and serve as the liaison between various teams, including Global Talent Acquisition, Technology, and Compliance to align recruitment strategies with business goals and manage project dependencies
Lead change management activities, including user acceptance testing, training, and communication to ensure successful adoption of new systems and processes
Oversee recruitment issue escalations, inquiries, platform performance issues, vendor relationships, recruiter onboarding/training, and documentation management
Drive strategic vendor management and contract optimization for value-based partnerships

Skills

Talent Acquisition

Project Management

Recruitment Technology

AI Integration

User Experience Design

Process Optimization

Stakeholder Management

Global Implementation

System Upgrades

Cross-Functional Coordination

Mastercard

Facilitates secure digital payment transactions

About Mastercard

Mastercard operates in the payments industry, focusing on building an inclusive digital economy. The company connects individuals, financial institutions, governments, and businesses through secure data and networks. Mastercard facilitates transactions by charging fees to merchants and financial institutions for processing payments. It serves a wide range of clients across over 210 countries and territories, aiming to make transactions safe, simple, and accessible. The company leverages partnerships and technology to promote growth and sustainability. A key aspect of Mastercard's culture is its decency quotient (DQ), which guides its operations and interactions.

Harrison, New JerseyHeadquarters

2007Year Founded

$9MTotal Funding

M_AND_ACompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

New Parent Leave

Inclusive Family Building Benefit

Employee Family Resource Program

Bereavement Leave

Dependent Scholarship

Employee Assitance Fund

Business Resource Groups

Employee Recognition

Flexible Work

Tuition Assistance

Travel Assistance

Matching Charitable Gifts

Risks

Stablecoins challenge Mastercard's traditional model with lower fees and faster payments.

Biometrics adoption risks Mastercard losing market share if not integrated.

Debit card fee changes could impact Mastercard's revenue model significantly.

Differentiation

Mastercard leverages its global network to connect over 210 countries and territories.

The company focuses on secure, inclusive digital transactions for diverse clients.

Mastercard's decency quotient (DQ) drives its culture and operational strategies.

Upsides

Biometric technology adoption offers Mastercard new payment security and user experience opportunities.

Stablecoins' rise allows Mastercard to expand blockchain and cryptocurrency payment solutions.

Brick-and-mortar commerce resurgence boosts demand for Mastercard's innovative POS technologies.

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