Ability to develop and implement strategy for government affairs and public policy issues at the state, region, or division level
Capability to secure and maintain franchise operating authority
Experience organizing and directing franchise renewal efforts, including strategy development, securing renewals on acceptable terms, maintaining franchise administration and database information, and delivering renewal notifications
Proficiency in resolving complex franchise renewals, transfers, and non-compliance issues
Skills in developing and maintaining relationships with government representatives and regulators at state and local levels
Willingness to travel to attend meetings, hearings, or events
Ability to manage outside counsel, consultants, or lobbyists
Exercise of independent judgment and discretion in significant matters
Regular, consistent, and punctual attendance; ability to work nights, weekends, and variable schedules
Understanding of Operating Principles, customer experience ownership, enthusiasm for company technology/products, teamwork, participation in Net Promoter System, driving results, supporting inclusion, and doing what's right for stakeholders
Skills in Customer Experience (CX), Ideation, and Meeting Goals
Responsibilities
Develop and implement strategy for government affairs and public policy issues for specific franchises and local regulatory initiatives at the state, region, or division level
Secure and maintain franchise operating authority for the company
Organize and direct all franchise renewal efforts in the assigned area, including developing and implementing strategies consistent with corporate guidelines, securing timely renewals on acceptable terms, managing local franchise administration and database information, and ensuring timely delivery of franchise renewal notifications