Cresta

Director, Enterprise Sales, West

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Artificial Intelligence, Contact Center Technology, Software as a Service (SaaS)Industries

Director, Enterprise Sales

Employment Type: Full-time Location Type: Remote (US) Salary: Not Specified

Position Overview

Cresta is on a mission to transform the contact center industry by leveraging AI and human intelligence to unlock competitive advantages. Our platform helps contact centers gain customer insights, automate processes, and empower their teams. Founded by pioneers from Stanford AI lab, Google X, and OpenAI, Cresta boasts a world-class team and significant backing from top-tier investors. We are seeking a Director, Enterprise Sales to lead a team of Enterprise Account Executives, driving new business and expanding key accounts. This role reports to the Regional Vice President and is crucial for achieving Cresta's enterprise revenue goals.

Responsibilities

  • Team Leadership & Development:
    • Recruit, hire, develop, and empower a team of Enterprise Account Executives to consistently surpass revenue targets.
    • Foster a culture of high accountability by establishing clear expectations and promoting disciplined, scalable processes.
    • Lead and define an effective sales hiring process, aiming to attract 2-3 AEs within the first 90 days and build a team of 7 AEs within 12 months.
  • Sales Strategy & Execution:
    • Scale the strategic and enterprise sales process to create a repeatable and predictable sales machine, exceeding ARR targets.
    • Promote excellence in sales through value-based selling and MEDDPICC methodologies.
    • Collaborate with senior leaders in Marketing, Customer Success, Alliances, Product, and Revenue Operations to create an effective Enterprise Go-To-Market (GTM) strategy.
    • Ensure flawless sales execution for complex, multi-stakeholder deals and lay the groundwork for enterprise account growth.
  • Pipeline Management & Forecasting:
    • Encourage team ownership of Enterprise pipeline generation and foster effective SDR collaboration for efficient prospecting and qualification.
    • Provide accurate forecasts to executive leadership, demonstrating a deep understanding of the Enterprise business across the region.
  • Partnerships:
    • Work closely with Partner leadership teams to achieve successful co-selling efforts.

Qualifications We Value

  • Over 5 years of enterprise sales leadership experience with a proven track record of recruiting and retaining high-performing enterprise sellers.
  • Demonstrated success in managing sales teams with minimum $1.25m ARR quotas, selling technical solutions to large, complex enterprises.
  • Experience leading teams at high-growth software companies of similar size.
  • Expertise in hiring Enterprise Account Executives, with verifiable experience in sourcing, closing, and building large teams of Enterprise AEs.
  • A history of consistent overachievement as both an enterprise seller and a leader.

About Cresta

Cresta is at the forefront of revolutionizing the workforce with AI. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun (Google X, Waymo, Udacity). Our leadership also includes CEO Ping Wu (Google Contact Center AI, Vertex AI) and co-founder Tim Shi (early member of OpenAI). We have assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, and Sequoia. Our clients include brands like Intuit, Cox Communications, Hilton, and Carmax. Cresta has been recognized by Forbes and Bain Consulting as one of the top private AI companies globally. Join us on this thrilling journey!

Application Instructions

Not Specified

Skills

Enterprise Sales
Account Management
Team Leadership
Strategic Planning
Coaching
Operational Execution
Stakeholder Collaboration

Cresta

AI-powered coaching for sales teams

About Cresta

Cresta focuses on enhancing business outcomes through AI-powered coaching and assistance, particularly for sales teams. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and provide real-time coaching, helping businesses improve their sales efficiency. This service is available on a subscription basis and is suitable for companies of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to concentrate on more complex tasks. The patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.

Palo Alto, CaliforniaHeadquarters
2017Year Founded
$268.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Competition from AI giants like Google and Microsoft threatens Cresta's market share.
Rapid AI advancements may render Cresta's offerings outdated without continuous innovation.
Expansion into Romania and India may face operational challenges and increased costs.

Differentiation

Cresta's Real-Time Intelligence Engine offers unique AI-driven insights for sales improvement.
The company provides AI-powered coaching, enhancing sales team performance with real-time feedback.
Cresta's chatbot service reduces repetitive tasks, allowing agents to focus on complex issues.

Upsides

Cresta's $125M Series D funding boosts product development and market expansion.
Recognition in Forbes AI 50 list enhances Cresta's credibility and market presence.
Human-in-the-loop AI capabilities improve customer service interactions and satisfaction.

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