Director, Communications - Customer Innovations and Tech Strategy at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, TechnologyIndustries

Requirements

  • Experience in tech and/or product communications, both in-house and at a big agency
  • Confident storyteller, creative thinker, and innovator, energized by shaping the technology narrative of a Fortune 1 enterprise
  • Strong relationships with national technology and business media, with the ability to define and protect stories through media relations
  • Strong business acumen and an ability to connect the dots between innovation and impact
  • Success navigating highly matrixed organizations and able to gain consensus among large groups
  • Extremely high standards and care about the details
  • Proven track record of exceeding goals and expectations, moving with speed and flexibility
  • Collaborative mindset

Responsibilities

  • Create bold strategy for cohesive storytelling, utilizing owned and earned channels, to reach internal and external audiences
  • Partner with the extended communications team, tech and business leaders, and stakeholders to source compelling customer innovation and enterprise technology stories that drive thought leadership
  • Communicate with brevity and purpose, making complex tech topics simple and easy to understand, regardless of format
  • Think differently, seeing around corners and connecting dots to tell richer stories that reinforce technology thought leadership
  • Modernize the way we communicate, constantly testing new ways to make an impact
  • Collaborate across global communications team members, improving culture and ways of working

Skills

Communications Strategy
Tech Communications
AI Storytelling
GenAI
Executive Communications
Internal Communications
External Communications
Digital Communications
Strategic Counseling
Stakeholder Management

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

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