Director, Client Solutions at Influential

Singapore, Singapore, Singapore

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Influencer Marketing, Beauty, CosmeticsIndustries

Requirements

7 - 9+ years of experience working in a digital or advertising environment
Deep understanding and passion for the beauty industry
Collaborative + positive spirit and innovative

Responsibilities

Act as the primary point of contact and relationship builder across a portfolio of beauty brands
Ensure that the portfolio team has the appropriate staffing allocation across capabilities in strategy & analytics, account management, performance media, creator partnerships & campaign management, etc
Manage and upskill a diverse team of direct reports
Serve as the client advocate to ensure the portfolio team has the necessary information/briefing, and awareness of KPIs to scope and complete a project, on schedule and on budget, including client program goals, product knowledge, and best practices
Lead and engage portfolio team across clients and campaigns, working collaboratively to drive programs that meet the client’s performance and business objectives
Drive adoption of stated client solutions best practices through example setting and positive reinforcement
Monitor and track client’s performance objectives for all their existing initiatives to ensure program goals are being met/exceeded
Act as a point of contact on client accounts, manage client escalations, and solve issues as appropriate
Work with internal team to ensure the client develops trust in the portfolio team by overseeing client outputs and communication
Think conceptually, imaginatively, and systematically to address potential challenges and optimize opportunities
Collaborate with other departments, including Revenue, Execution, and Operations to address client needs and scale the business to meet long term company goals
Lead process improvements, ensuring efficiency, build value for the organization by proactively identifying and mitigating potential risks to the business
Maintain and expand working knowledge of research products, industry trends, and competitive set as they relate to the client’s business
Manage monthly billing reconciliation process with Account Management and Finance teams

Skills

Influencer Marketing

Social Media Marketing

TikTok

Instagram

Facebook

Account Management

Client Relationship Management

Team Leadership

Campaign Strategy

Beauty Brands

Cosmetics

Influential

AI-driven influencer marketing platform for brands

About Influential

Influential connects brands with a large network of over 3.5 million content creators through its influencer marketing platform. The platform uses artificial intelligence to match brands with influencers based on advanced metrics like sales lift and return on ad spend, rather than just traditional social media metrics. This allows brands to measure the broader impact of their campaigns on brand perception and sales. Influential primarily serves large enterprises, including Fortune 500 companies, by offering services such as campaign strategy, influencer matching, and performance analytics. The company differentiates itself by focusing on measurable results and providing deeper insights into campaign performance. Its goal is to enhance marketing strategies for brands through effective influencer partnerships.

Las Vegas, NevadaHeadquarters

2013Year Founded

$48.1MTotal Funding

CONVERTIBLECompany Stage

Data & Analytics, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Unlimited Paid Time Off

Risks

Publicis acquisition may shift company culture, affecting client relationships.

AI-generated content could disrupt traditional influencer marketing models.

Snapchat's Paid Partnership Tag may reduce reliance on Influential's platform.

Differentiation

Influential leverages AI to match brands with over 3.5 million influencers.

The platform focuses on advanced metrics like sales lift and ROAS for campaigns.

Influential partners with IBM Watson, WME, Oracle, and is a Facebook Marketing Partner.

Upsides

Publicis Groupe acquisition enhances data-driven marketing with Epsilon's solutions.

AI tools enable scalable, cost-effective content creation for influencers.

Partnership with UniComm Media Group expands reach to Hispanic audiences.

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