Manager, Strategic Client Solutions
ModernFi$130,000 - $180,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Fintech, Financial ServicesIndustries
Requirements
- Minimum 12 years of relevant experience in consulting, corporate strategy, banking or business management
- Senior-level experience in Big 4, MBB or Boutique consulting firms and equivalent players is valued
- Good knowledge of the payments industry
- Strong consulting experience
- Client-driven mindset, comfortable managing a project end-to-end
- Ability to work closely with clients to influence their future performance
- Curious about the payments industry and keen to work alongside an experienced payments team
Responsibilities
- Act as the overall program head to deliver end-to-end consulting engagements for key issuing, acquiring, merchant & fintech clients
- Interact and work with client teams to gather and manage project inputs, analyze data to form conclusions and recommendations
- Develop and present compelling project reports and work with clients on executing recommendations
- Lead initiatives covering payment strategy review and roadmap design, portfolio and product-market fit assessment, customer value proposition design and refresh, people and talent enablement, digital payments wallet assessment and launch, mobile banking app diagnostics and enhancement, and other growth initiatives
- Improve customer engagement on client portfolios powered by Visa’s data, collaborating with data science teams on building data-driven solutions (e.g., AI model deployment)
- Identify potential clients’ business pain-points and areas for strategy and process improvement, define project scope deliverables and revenue opportunity to sell-in client engagement projects and build new practice solutions
- Contribute to the development of VCA’s consulting offerings and engagement delivery in Malaysia to help Visa clients protect and grow payments
- Develop trusted advisor relationships with client senior executives through impactful consulting engagements
- Partner with peers in other functional areas (e.g., product, marketing, risk, innovation) to execute projects leveraging Visa’s resources
- Prepare client proposals and project plans, identifying dependencies, roles and responsibilities, scope and deliverables
- Participate in delivering project engagements by preparing project materials including interview guides, data requirements, concepts, frameworks
- Conduct industry research, drawing on Visa and partner resources as well as colleagues to identify global best practices and distill insights relevant to the client problem
- Create compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadly
- Support Thought Leadership projects on the future of payments to clients and partners
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this position remote or on-site?
The position is on-site.
What are the main responsibilities of the Consulting Director?
The role involves acting as the overall program head for end-to-end consulting engagements, identifying client business pain-points, defining project scopes, developing consulting offerings, building trusted advisor relationships, and partnering with other Visa teams to deliver projects.
What is the location of this job?
The position is based in Malaysia and requires on-site work.
What kind of experience or skills are needed for this role?
Candidates need experience in consulting engagements covering payment strategy, product-market fit, customer value proposition, digital payments, data-driven solutions with AI, industry research, client relationship management, project planning, and cross-functional collaboration.
What is Visa's mission and company culture like?
Visa aims to connect the world through innovative, convenient, reliable, and secure payments, uplifting everyone everywhere by being the best way to pay and be paid, with a purpose-driven culture focused on impact in the payments industry.
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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