Director, Business Strategy at Universal Music Group

Philadelphia, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Music, Entertainment, eCommerceIndustries

Requirements

Strategic thinker equipped to navigate the evolving merchandise & ecommerce landscape
Strong set of analytical and communication skills
Structured strategy toolkit
Ability to build cross-functional relationships
Low-ego approach to a fast-paced environment

Responsibilities

Collaborate with stakeholders to understand business challenges, opportunities, and requirements (25%)
Evaluate inbound business questions from partners across the organization, determine priority level, scope deliverables, and help manage the roadmap
Support roster-level strategies and case studies, collaborating with cross-functional teams to collect inputs, manage timelines, and ensure on-time delivery
Advise cross-functional team members on client deliverables as needed, reviewing and refining insights that emphasize strategic recommendations
Perform data analysis to inform strategy & business cases (25%): Analyze business, roster, store, campaign, and product-level insights, in addition to client feedback and fan sentiment, in partnership with Insights & Strategy teams
Research and monitor external market trends, competitors, adjacent industries, third party consumer insights, and emerging technology to surface and validate business opportunities
Collaborate with Insights & Strategy to wireframe, test, and maintain dashboards that track strategic initiative performance
Provide reporting on strategic initiative KPIs
Regularly monitor business performance against goals and identify over & under performance areas, trends, and patterns
Create and deliver impactful presentations to communicate findings and recommendations (50%)
Help distill insights that clearly articulate business theses and recommendations, collaborating with partners from Insights & Analytics
Help identify, shape, and scale growth initiatives at the intersection of music, commerce, and fan engagement
Support the Senior Director of Business Strategy and work collaboratively with cross-functional partners to translate complex business insights into clear strategic plans — ensuring strategies are actionable, measurable, and embedded across teams to drive meaningful outcomes
Help prepare materials for the extended leadership team, providing clarity and alignment around business performance and priorities

Skills

Business Strategy

Strategic Planning

Growth Initiatives

eCommerce

Music Industry

Fan Engagement

Commerce

Cross-functional Collaboration

Analytics

Merchandising

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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