Director, Business Operations - USCAN Commercial at Illumina

San Diego, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Genomics, HealthcareIndustries

Requirements

18 years in the pharmaceutical, medical device or life sciences industry with 10+ years in commercial and operational leadership roles
Subject matter expertise in life sciences, pharmaceutical or medical device sales strategy and execution
Recognized ability to influence across organizational boundaries, collaborate effectively, and define mutual win scenarios
Demonstrated organizational and planning skills/expertise
Proven communication skills with demonstrated capacity to communicate complex ideas and business concepts effectively and practically
Strong interpersonal skills and ability to develop collaborative relationships to manage through influence without direct authority
Knowledge of systems and tools to scale and support sales force growth and commercial productivity
Excellent written and verbal communication skills
Prior implementation and utilization of CRM (SFDC preferred), AI tools, and Cloud-based systems to measure, track and maximize business impact

Responsibilities

Provide strategic leadership and thought partnership to the Head of Region, USCAN
Partner with USCAN people leaders to transform the sales strategy and execution
Contribute to strategic Commercial decisions and play a critical role in driving mid-range (three-year) growth plans for USCAN in alignment with Global Commercial Excellence processes
Assess USCAN Sub Region sales effectiveness and productivity, identify drivers per data analytics, and develop recommendations for improvement
Partner with Commercial Analytics to drive insights into actions
Serve as the strategic lead for Head of Region, USCAN with a focus on driving growth; run point on strategic initiatives for current quarter and out quarter needs
Lead mid-range planning for USCAN and partner with Global Commercial Excellence, USCAN Leadership, and cross functional partners to drive three-year growth plans
Analyze sales data, track key performance indicators (KPIs), and prepare reports and presentations to inform strategic decisions and measure team performance
Maintain and foster a close partnership with the Commercial Analytics team to drive insights into action plans
Lead key priorities and projects across USCAN in partnership with Global functions
Work closely with internal teams on goal setting, tracking, and action plans
Facilitate communication across the USCAN people leader team and ensure clear and consistent messaging

Skills

Strategic Planning

Data Analysis

KPI Tracking

Sales Reporting

Cross-Functional Leadership

Business Operations

Commercial Analytics

Illumina

Supports genomics startups through funding and resources

About Illumina

Illumina focuses on fostering innovation in the genomics industry by supporting startups through its Illumina Accelerator program. This program helps entrepreneurs create, launch, and grow genomics-focused companies by providing funding and resources. The accelerator operates in two main locations: the San Francisco Bay Area and Cambridge, UK. Illumina Accelerator has successfully invested in 68 genomics startups, which have collectively raised over $1 billion in venture capital. What sets Illumina apart from its competitors is its strong partnership with leading venture capital investors and its dedicated focus on the genomics sector. The goal of Illumina is to build a thriving ecosystem for genomics innovation, enabling new companies to emerge and advance the field.

San Diego, CaliforniaHeadquarters

1998Year Founded

$27.2MTotal Funding

IPOCompany Stage

Venture Capital, BiotechnologyIndustries

5,001-10,000Employees

Risks

Over-reliance on NVIDIA's AI technology may limit flexibility in AI solution adoption.

Standardizing proteomics data across platforms could challenge Illumina's data reliability.

Single-flow-cell NovaSeq X System might cannibalize sales of higher-end models.

Differentiation

Illumina leads in genomic sequencing with advanced AI integration and multiomic data analysis.

The company offers innovative array-based solutions for DNA, RNA, and protein analysis.

Illumina's global expansion includes a new Global Capability Center in Bengaluru.

Upsides

Collaboration with NVIDIA enhances drug discovery and clinical development through AI integration.

Pilot proteomics program with UK Biobank aims to generate crucial reference datasets.

Single-cell sequencing kits make high-throughput sequencing accessible to smaller labs.

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