Director, Business Operations & Strategy (Marketplace Growth)

Employment Type: Full-Time Location Type: Remote Salary: [Not Specified]

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About the Opportunity

Jerry.ai is seeking a Director, Business Operations & Strategy (Marketplace Growth) to drive the scaling of our core insurance business. Having achieved profitability in early 2024, we have ambitious goals to expand from 5 million to 50 million customers and become a $10 billion business.

In this high-visibility role, you will report directly to the VP of Insurance Operations, Josh Damico (ex-GEICO). You will be responsible for the systems, strategy, and execution of Jerry's quoting engine, automation infrastructure, and carrier performance. Collaborating with product, engineering, and analytics teams, your work will be crucial in creating a seamless user experience and ensuring ongoing carrier success to achieve critical outcomes for our insurance marketplace, including loss ratio, retention, and conversion. This is a unique opportunity to influence the strategy of a category-defining fintech company at scale.

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About Jerry.ai

Jerry.ai is building the first super app to make car ownership affordable and accessible, covering insurance, buying/selling, registration, loans, safety, repairs, parking, and more within a $2 trillion U.S. market. Founded in 2019, we have expanded beyond insurance to offer loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have acquired over 5 million customers, raised $240 million in funding, achieved 60x revenue growth, and grown our team to 225 employees across 6 countries.

Jerry.ai is America’s first and only super app designed to radically simplify car ownership. We are transforming how people manage their cars, one of their most significant and time-consuming assets. Leveraging artificial intelligence and machine learning, Jerry.ai streamlines and automates car ownership and maintenance, offering personalized services for all car owners' needs. We are dedicated to continuously innovating and enhancing our AI-powered app to deliver the best customer experience, from car insurance and financing to maintenance and safety.

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Why Jerry.ai?

• Pre-IPO Startup: Join a well-funded startup with strong traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Brilliant Team: Work alongside exceptional leaders and teammates from top companies like McKinsey, BCG, Bain, Nvidia, NerdWallet, Lemonade, GEICO, a16z, and Amazon.
• Impactful Growth: Disrupt a massive market and contribute to scaling Jerry into a $10 billion business.
• Career Acceleration: Immerse yourself in a talent-dense environment that fosters rapid career growth.

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Ideal Profile

• Bachelor’s degree in a quantitative or intellectually rigorous discipline.
• 5-7 years of management consulting experience from a top-tier firm (McKinsey, Bain, or Boston Consulting Group preferred) and/or relevant leadership experience in product/operations within a high-growth, tech-enabled environment.
• Experience in an early-stage startup environment is strongly preferred, though not required.

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Who You Are

• You possess a structured approach to problem-solving and operate based on first principles.
• You are adept at communicating effectively with diverse audiences, including technical stakeholders, business partners, and the company's C-suite.
• You set exceptionally high standards for yourself and your team, continuously striving for excellence.

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Application Instructions

• While we appreciate your interest and application, only applicants under consideration will be contacted.

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Equal Employment Opportunity

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state, or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.