Alma

Founder's Office - Operations & Finance Associate

Palo Alto, California, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal Tech, Immigration ServicesIndustries

Finance & Operations Associate

Employment Type: Full-Time Location Type: Remote

Position Overview

Alma is seeking a Finance & Operations Associate to join our Founder's Office Team. This is a critical role responsible for maintaining the company's financial health, operational efficiency, and system scalability. You will work directly with leadership to design and execute processes that support Alma's mission.

Responsibilities

Finance

  • Own strategic finance initiatives, including managing burn, forecasting cash flow, and tracking key company metrics.
  • Collaborate with external accountants to maintain accurate books and audit-ready financials.
  • Build and maintain processes for accounts receivable and accounts payable from the ground up.
  • Manage payroll, benefits, and compliance filings.
  • Prepare reports and analyses to support leadership decision-making and board/investor updates.

Revenue Operations

  • Partner with sales and legal teams to improve client onboarding and revenue recognition processes.
  • Support pipeline forecasting and ensure seamless handoffs from sales to legal.
  • Identify and implement tools and systems to improve revenue operations and reporting.
  • Track and analyze revenue metrics to highlight trends and surface insights.

Legal Delivery Operations

  • Work with legal teams to optimize case routing, load balancing, and capacity planning.
  • Build processes to improve visibility into case progress and streamline client communications.
  • Analyze operational bottlenecks and recommend solutions to improve team output and client outcomes.

General Operations

  • Build relationships across teams to understand pain points and develop scalable operational solutions.
  • Diligence and implement software, vendors, and tools to address recurring operational needs.
  • Support leadership with ad hoc projects, such as investor reporting, vendor contracts, and scenario planning.
  • Continuously look for ways to improve how we run Alma, bringing a proactive, problem-solving mindset to all areas of the business.

About You

You Should Apply If:

  • You have 2–5 years of experience in finance, operations, or a similar role, ideally in a startup or consulting/investment banking.
  • You are highly organized, detail-oriented, and take ownership of your work.
  • You are analytical and comfortable working with financial models and operational metrics.
  • You communicate clearly and work well across functions, including with legal, sales, and product teams.
  • You enjoy building processes and improving systems in fast-moving environments.
  • You are excited about Alma’s mission and want to help shape the company as it grows.

You Should Not Apply If:

  • You are looking for narrowly defined, repetitive work — this role requires wearing many hats.
  • You are uncomfortable with ambiguity or frequent change — iteration is part of how we grow.
  • You prefer to work in silos and do not enjoy collaborating across teams.
  • You see operations as purely tactical and aren’t interested in building for scale.
  • You are not interested in understanding how the business as a whole operates and succeeds.

About Alma

Alma is a mission-driven team reimagining immigration from the ground up. We value thoughtful writing, cross-functional collaboration, and building systems that scale with care. We move fast, work across disciplines, and are always learning from our clients and from each other. We're remote-first, low-ego, and genuinely care about creating better outcomes for immigrants and their families.

Alma is backed by top-tier investors like Bling Capital, Village Global, Forerunner, NFX, and Conviction, and founded by a diverse team of Harvard Law, HBS, and UCLA grads with experience at Cooley, McKinsey, EY, and Uber. Our legal team is made up of former Fragomen, Kramer, Ogletree, BAL attorneys and paralegals.

Benefits & Perks

  • Hyper-competitive base salary range based on experience
  • A front-row seat to shaping a fast-growing company

Skills

Financial Forecasting
Cash Flow Management
Key Metrics Tracking
Accounts Receivable
Accounts Payable
Payroll Management
Benefits Administration
Compliance Filings
Financial Reporting
Revenue Operations
Client Onboarding
Revenue Recognition
Pipeline Forecasting
Process Improvement
Operational Bottleneck Analysis

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters
2018Year Founded
$214.5MTotal Funding
SERIES_DCompany Stage
HealthcareIndustries
1,001-5,000Employees

Benefits

Remote Work Options
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Wellness Program
Home Office Stipend
Parental Leave
Paid Holidays
Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.
Rapid expansion to 8,000 providers may challenge service quality and support.
Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.
The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.
Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.
The decreasing stigma around mental health is increasing demand for Alma's services.
Alma's integration of AI can enhance client-matching algorithms and service delivery.

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