Founder's Office - Operations & Finance Associate

Palo Alto, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, Immigration ServicesIndustries

Requirements

Candidates should have 2-5 years of experience in finance, operations, or a similar role, preferably within a startup, consulting, or investment banking environment. Strong organizational skills, attention to detail, and the ability to take ownership are essential. The ideal candidate is analytical, comfortable with financial models and operational metrics, and possesses excellent communication skills for cross-functional collaboration. Experience in building processes and improving systems in fast-paced settings is highly valued, as is a passion for Alma's mission.

Responsibilities

The Finance & Operations Associate will manage strategic finance initiatives, including burn rate, cash flow forecasting, and key company metrics. Responsibilities include working with external accountants for financial record-keeping, establishing accounts receivable and payable processes, managing payroll and benefits, and preparing financial reports for leadership and investors. The role also involves supporting revenue operations by improving client onboarding and revenue recognition, assisting with pipeline forecasting, and identifying tools for revenue operations enhancement. Additionally, the associate will optimize legal delivery operations by improving case routing and client communication, analyze operational bottlenecks, and implement scalable solutions for general operations. This includes evaluating and implementing new software and vendors, supporting leadership with ad hoc projects, and proactively identifying areas for business improvement.

Skills

Financial Forecasting

Cash Flow Management

Key Metrics Tracking

Accounts Receivable

Accounts Payable

Payroll Management

Benefits Administration

Compliance Filings

Financial Reporting

Revenue Operations

Client Onboarding

Revenue Recognition

Pipeline Forecasting

Process Improvement

Operational Bottleneck Analysis

Alma

Digital platform connecting clients with therapists

About Alma

Alma connects individuals seeking mental health services with a variety of therapists through its digital platform, helloalma.com. The platform primarily serves clients looking for therapy for issues like anxiety, depression, personal growth, and relationship challenges. Alma's approach focuses on making therapy more affordable by partnering with insurance companies, allowing clients to save an average of 77% on therapy costs. This affordability is a key aspect that sets Alma apart from other mental health services. Additionally, Alma supports therapists by offering resources for continuing education and professional development, ensuring they are well-prepared to assist their clients. The company emphasizes the importance of the client-therapist relationship, aiming to match clients with therapists who best meet their individual needs. Alma operates on a membership model, where therapists pay a fee to access the platform's resources and client base.

New York City, New YorkHeadquarters

2018Year Founded

$214.5MTotal Funding

SERIES_DCompany Stage

HealthcareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Wellness Program

Home Office Stipend

Parental Leave

Paid Holidays

Unlimited Paid Time Off

Risks

Increased competition from platforms like Headway and SonderMind could impact Alma's market share.

Rapid expansion to 8,000 providers may challenge service quality and support.

Regulatory changes in telehealth reimbursement policies could affect Alma's business model.

Differentiation

Alma partners with insurance companies to make therapy more affordable for clients.

The platform offers a comprehensive suite of tools for therapists, including scheduling and billing.

Alma emphasizes client-therapist matching to ensure personalized and effective therapy sessions.

Upsides

Alma raised $130 million in Series D funding to expand its platform and services.

The decreasing stigma around mental health is increasing demand for Alma's services.

Alma's integration of AI can enhance client-matching algorithms and service delivery.

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