Director of Product Management, Consumer Products
TalkiatrySalary not specified
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Payments, Financial ServicesIndustries
Requirements
- 10 or more years of work experience with a Bachelor’s Degree, or at least 8 years of work experience with an Advanced Degree (e.g., Masters/MBA/JD/MD), or at least 3 years of work experience with a PhD
- Strong account management background, including management experience
- Experience working closely with Product teams
- Ability to manage short-term projects
- Experience leading or participating in testing and deployment of new product features
- Deep understanding of clients' broader Visa relationship, including use of other Visa products and overall service experience
- Ability to effectively manage issues and escalations
Responsibilities
- Partner with key Visa internal teams (e.g., Account Management, Specialist Sales, Regional Product) to provide strategic VSCE Product support in North America
- Foster and maintain strong, trusting relationships with VSCE white label partner banks, including gaining a deep understanding of their Commercial Card strategy and influencing their vision for card technology solutions consistent with VSCE and Visa product strategy
- Maintain a deep understanding of the VSCE product strategy and roadmap to position Visa Spend Clarity Enterprise in response to customer requirements
- Participate in regular joint executive meetings to review strategic partnership opportunities and communicate the VSCE community roadmap
- Work closely with the Spend Clarity Enterprise Product Leadership team to provide market feedback for prioritization, input to solution designs with a regional lens, insight into factors impacting client sentiment, and inputs to commercialization decisions
- Lead the VSCE Product Consultants in North America, managing tactical outcomes such as enhancement requests, testing, and deployment of new features
- Provide testing and deployment support for new features when required, and assist in coordinating activities between Product and Service Delivery teams
- Participate in cohesive, cross-functional Visa teams to foster and maintain strategic relationships with VSCE white label clients to deliver solutions that drive commercial card growth
- Handle client engagement and serve as the 'voice of the customer', assisting regions and sales teams with detailed discussions about VSCE
Skills
Account Management
Product Expertise
Client Relationship Management
Strategic Partnerships
Cross-Functional Collaboration
Project Management
Issue Escalation
Sales Support
Commercial Card Solutions
Voice of the Customer
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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