Development Manager, Grow - Reputation Management at Clio

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Tech, TechnologyIndustries

Requirements

Demonstrated success in people leadership in software development, particularly with large scale SaaS products
A strong background in hands-on software development
Diverse base of knowledge that allows you to help your team solve complex technical problems
The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects
Demonstrated ability to hire the best and brightest engineers in a fast-paced job market—and to coach, develop, and retain engineering talent
Equally energized by both your own technical work as well as contributing to the career growth of your team
Strong opinions that are weakly held, and foster that same attitude in others
Believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate
Devise roadmaps to guide your team, but aren't beholden to them -- you easily adapt to a constantly changing world

Responsibilities

Collaborating with your triad (Designer + Product + Development manager) to understand business challenges, identify impactful opportunities, and craft a team roadmap
Working with your team on designing technical solutions
Giving great feedback on code reviews, architecture documents, and more to support team members in making great technical decisions
Actively participating as a contributor to projects, either through extensive code reviews or shipping code
Having 1:1 meetings with direct reports to support their career growth and development goals
Actively participating in hiring to grow the engineering team
Reviewing code contributed by team members or other Clio developers seeking your expertise on a technology or pattern
Executing on the technical roadmap, with a focus on guiding the architecture of Clio Grow’s reputation management features (e.g., review requests, listing management) and website capabilities
Leading a development team creating tools that empower law firms to monitor, solicit, and capture client reviews, and help improve client satisfaction

Skills

Key technologies and capabilities for this role

Systems DesignArchitectureSoftware DevelopmentTeam LeadershipCode ReviewTechnical Coaching

Questions & Answers

Common questions about this position

What is the salary for this Development Manager position?

This information is not specified in the job description.

Is this role remote, and what are the office requirements?

This role is available to candidates across Canada, excluding Quebec. If local to Burnaby, Calgary, or Toronto hubs, you will be expected to be in office minimum twice per week on Anchor Days.

What skills and experience are required for this role?

The role requires being highly technical and hands-on, with skills in systems design, coding, architecture, code reviews, and team coaching. A deep understanding of systems design and close collaboration with cross-functional teams is essential.

What is the company culture like at Clio?

Clio strives to be both human and high performing, with development managers supporting and growing their people, strong team execution, and creating a safe and productive environment.

What makes a strong candidate for this Development Manager role?

A strong candidate is passionate, driven, highly technical, hands-on with coding and designing, excels at coaching teams, participates in hiring, and commits to executing the technical roadmap with measurable impact.

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters

2008Year Founded

$1,279.9MTotal Funding

SERIES_FCompany Stage

LegalIndustries

1,001-5,000Employees

Benefits

Company equity

401k

Parental leave options and stipend

Flexible paid time off

Stipend to support WFH

Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.

Staying private may limit Clio's access to public market capital.

Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.

Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.

Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.

Clio plans to enhance AI capabilities and expand into international markets.

Clio's subscription model generates $200M in annual recurring revenue.

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