Developer Support Engineer
PrivySalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Developer Tools, Authentication, User ManagementIndustries
Requirements
Candidates should possess expertise in JavaScript/TypeScript development, extensive experience with React and Next.js, and practical knowledge of relational databases such as PostgreSQL. Familiarity with cloud infrastructure, particularly GCP, is desirable. Comfort with browsers, REST APIs, and web technologies is essential, along with strong written and verbal communication abilities. Demonstrated experience in helping other developers succeed, including debugging complex technical issues and exhibiting empathy for customers, is required.
Responsibilities
The Developer Success Engineer will provide expert technical support to fellow developers, ranging from quick implementation guidance to complex architectural consultations. They will collaborate on product development, including the core platform and upcoming support product offerings, and build and enhance internal tools to streamline support operations and improve developer experience. This role involves contributing to technical documentation and guides based on real-world developer needs, investigating and documenting product bugs, and working closely with the engineering team on solutions. Additionally, the Engineer will balance engineering and support responsibilities based on their interests and the team's needs, directly influence product development through interactions with developers and customers, and work with a tight-knit team to build products that improve developer productivity and satisfaction.
Skills
Technical support
Debugging
Documentation writing
Tutorial creation
Product development
Internal tools development
Developer support
Authentication
User management
Clerk
Authentication and user management platform
About Clerk
Clerk specializes in offering customizable UIs and APIs for authentication and user management, catering specifically to modern web frameworks like React and Next.js. This focus not only simplifies the authentication process for developers but also enhances security, highlighting the company's dedication to developer experience and robust security measures. Working here means contributing to a company that prides itself on streamlining complex tech processes while prioritizing the safety and usability of web applications—a prime choice for professionals passionate about cutting-edge web technology and user-centric solutions.
Key Metrics
Virginia Gardens, FloridaHeadquarters
2019Year Founded
$194.5KTotal Funding
SEEDCompany Stage
Enterprise Software, CybersecurityIndustries
501-1,000Employees