Deputy Manager, Collections at Crowdstrike

Pune, Maharashtra, India

Crowdstrike Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, TechnologyIndustries

Requirements

  • 12+ years in Accounts Receivable/Credit Collections, including 7+ years in management roles
  • Proven track record in Global Multinational and/or GCC environment
  • Deep understanding of Quote to Cash processes
  • Experience in scaling operations in high-growth environments
  • Demonstrated success implementing and optimizing financial systems
  • Strong expertise in financial operations, including journal entries management, AR reconciliations, and GL accounts closing processes
  • Advanced analytical capabilities with data-driven decision-making expertise
  • Proficiency in NetSuite or similar ERP systems
  • Strong system-driven forecasting and reporting capabilities
  • Expertise in developing and analyzing KPIs and metrics dashboards
  • Ability to translate complex data into actionable business insights
  • Knowledge of HighRadius or similar AR automation tools is a plus
  • Demonstrated experience in SOX compliance management
  • Expertise in creating and maintaining detailed SOPs with version control
  • Strong background in establishing clear procedures and audit trails
  • Proven ability to maintain compliance while optimizing AR operations
  • Experience in implementing robust internal control frameworks
  • Strategic mindset with proven success in driving transformation initiatives
  • Exceptional communication skills across all organizational levels
  • Experience in leading cross-functional process improvement projects
  • Track record of implementing data visibility and collection optimization programs
  • Self-motivated

Responsibilities

  • Lead and develop teams across Collections, Cash Applications, and Dispute Management functions
  • Drive strategic collaboration across Sales, Sales Operations, Legal, IT, and Order-to-Cash functions to enhance collection efficiency and process automation
  • Spearhead reporting initiatives and transformation efforts across Collections organization
  • Implement system-driven forecasting to optimize collection efficiency and accuracy
  • Design and execute improvements for enhanced data visibility and collection metrics
  • Develop and analyze collection KPI trends to create comprehensive transformation roadmap
  • Establish and maintain reporting metrics and scorecards for continuous process improvement
  • Resolve complex billing, contract, and sales order issues through partnership with Sales, customers, and business units
  • Manage Cash Applications and Disputes Resolution process
  • Participate in financial close processes, including Bad Debt analysis and reconciliation

Skills

Leadership
Team Development
Collections
Cash Applications
Dispute Management
Reporting
Analytics
Process Automation
Forecasting
KPI Analysis
Transformation
Sales Operations
Order-to-Cash

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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