Delivery Operations Team Lead at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, PensionsIndustries

Requirements

Any Graduation / Bachelor’s degree
7 to 11 years of experience (up to 10 years in UK Pension domain – Commercial Property)
Subject Matter Expert/Trainer with 6+ years of experience in remote transitions, developing quality checklists, performing RCA, and developing action plans to improve quality performance
Experience in managing day-to-day activities related to commercial property within Self-Invested Personal Pension (SIPP) schemes, including Real Estate Management, processing acquisitions, disposals, lease transactions, inspections, and responding to technical and client servicing enquiries
Proven track record of successfully managing and leading teams in UK Pension-Commercial Property
Strong leadership skills, with the ability to motivate and inspire team members
Excellent communication skills, both written and verbal, with the ability to effectively present complex information to a range of audiences
Strong analytical and problem-solving skills, with the ability to identify and resolve operational issues
Knowledge of operational best practices, including quality control, performance management, and process improvement
Proficient in MS Office applications – Word, Excel, PowerPoint
Strong organizational skills, with the ability to manage multiple projects and priorities simultaneously
Ability to work independently and as part of a team, with a strong commitment to collaboration and teamwork
Knowledge of MS Office Tools

Responsibilities

Lead and oversee the execution of property acquisitions and disposals within Self-Invested Personal Pension (SIPP) schemes, ensuring compliance with regulatory rules and regulations
Manage lease transactions including new leases, renewals, rent reviews, and terminations, coordinating with legal and surveyor teams
Supervise scheduling and documentation of property inspections, vacant property checks, and valuations to maintain portfolio integrity
Provide technical oversight on mixed property matters such as title reviews, planning permissions, and environmental assessments
Act as a senior escalation point for client servicing enquiries, delivering timely and accurate resolutions
Collaborate with internal stakeholders and third-party providers to ensure smooth property servicing and transaction flow
Monitor operational performance and implement process improvements to enhance efficiency and compliance
Support training and development of team members to build technical expertise and service capability
Contribute to strategic planning and resource allocation to support business growth and incremental headcount needs
Respond to management enquiries from clients, advisers, and internal teams with accurate and timely information
Contribute to onboarding and servicing activities as part of incremental headcount expansion
Comply with all regulatory requirements, procedures, and Federal/State/Local regulations

Skills

UK Pension

Commercial Property

Real Estate Management

SIPP

Remote Transitions

Quality Checklists

RCA

Action Plans

Leadership

MS Office

Team Management

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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