Delivery Operations Team Lead at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, PensionsIndustries

Requirements

Up to 10 years of experience in UK Pension domain – Investment Administration (preferred)
Subject Matter Expert/Trainer with 6+ years of experience in remote transitions, developing quality checklists, performing RCA, and developing action plans to improve quality performance
Experience in Limit Reviews, Investment Management, Fee Adjustments, Payment Allocations, Asset Transfer, Corporate actions & Fund Mergers, Bulk Disinvestment, Annual Statements, Data Development, Application and Payment (Investment options and confirmations, Transaction), Income tax submissions and enquiries
Graduate in any stream
Experience in the UK Pension- Investment Administration domain (preferred)
Open to flexible shifts based on business requirements
Good verbal & written communication skills
Good typing skills and attention to detail
Good time management skills and ability to work independently
7 to 11 years of overall experience

Responsibilities

Lead and supervise end-to-end execution of pension-related processes including limit reviews, fee adjustments, payment allocations, and bulk disinvestments
Ensure compliance with government regulations and scheme-specific rules across asset transfers, corporate actions, and fund mergers
Review and approve high-value or sensitive transactions, escalating risks or anomalies to senior stakeholders
Oversee the preparation and accuracy of annual statements, income tax submissions, and member communications
Act as the primary liaison between pension administrators, custodians, fund managers, and internal teams to resolve operational issues and ensure service-level adherence
Monitor data development initiatives to improve reporting quality, automation, and audit readiness
Implement controls and review mechanisms to ensure accuracy in application processing, investment confirmations, and transaction records
Drive continuous improvement across operational workflows, identifying opportunities for efficiency and risk mitigation
Mentor and support team members in handling complex pension scenarios and regulatory enquiries
Develop and maintain a deep understanding of the UK Pensions landscape, including industry trends, an overall understanding of end-to-end insurance policy cycle, emerging technologies, and regulatory requirements
Prepare and present reports to senior management on team performance, client satisfaction, and business metrics

Skills

UK Pension

Investment Administration

Investment Management

Limit Reviews

Fee Adjustments

Payment Allocations

Asset Transfer

Corporate Actions

Fund Mergers

Bulk Disinvestment

Annual Statements

Data Development

RCA

Remote Transitions

Quality Checklists

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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