Delivery Lead at Wongdoody

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Agency, TechnologyIndustries

Requirements

Comfortable taking ownership of successful planning and delivery of projects
Thrive working in a fast-paced team
Experience working in an agency environment
Specific experience working on multi-site rollouts using Adobe Experience Manager (AEM)
Ability to guide the team on AEM and advise clients on planning and execution
Strong experience delivering projects with a multi-matrix approach to technical and business go-live
Can-do mindset with ability to prioritise and work independently
Experienced in all stages of the delivery lifecycle, from requirements gathering and discovery to running teams and workstreams
Team player with good sense of humour and commitment to high standards
Excellent attention to detail

Responsibilities

Manage a complex, business-critical project for a key strategic account as part of a broader programme
Work alongside Delivery team members across WongDoody and Infosys
Act as key point of contact with the client, building and nurturing relationships with globally distributed stakeholders
Support clients navigating complexities of business go-live in digital channels with skill, diplomacy, and enthusiasm
Bring clarity to internal Delivery team and client leadership team
Lead scoping, planning, and reporting of a multi-site rollout across multiple lines of business in global markets
Articulate critical path for project objectives and proactively navigate client and internal teams, mitigating risks
Work with discipline leads and client stakeholders to align everyone with clarity and drive
Ensure delivery with a highly collaborative approach
Monitor risks and dependencies across the project on client and agency sides
Provide regular status reports for stakeholders, including detailed dashboard-style reports for the client
Deliver high-scoring client satisfaction
Track and report financial status of projects
Monitor and proactively mitigate potential overruns, highlighting to Group Delivery Director and Engagement Director
Escalate and resolve financial issues
Work with Head of Staffing and Discipline Leads to plan resource requirements and reflect in Forecast system
Work with client stakeholders to validate they are adequately resourced for project aims and objectives

Skills

Key technologies and capabilities for this role

Project ManagementAdobe Experience ManagerAEMProject PlanningStakeholder ManagementClient Relationship ManagementMulti-site RolloutsMatrix ManagementScopingReportingDigital Delivery

Questions & Answers

Common questions about this position

What is the salary for the Delivery Lead position?

This information is not specified in the job description.

Is this Delivery Lead role remote or does it require office work?

This information is not specified in the job description.

What key skills are required for this Delivery Lead role?

The role requires experience working on multi-site rollouts using Adobe Experience Manager (AEM), delivering projects with a multi-matrix approach, and strong project planning, risk management, and stakeholder communication skills.

What is the work environment like at Wongdoody for this role?

You'll work in a fast-paced team in an agency environment, alongside other members of the Delivery team across Wongdoody and Infosys, with a highly collaborative approach.

What makes a strong candidate for the Delivery Lead position?

A strong candidate will have experience taking ownership of complex project delivery in an agency, specific expertise in multi-site AEM rollouts, and skills in client relationship building, risk mitigation, and financial tracking.

Wongdoody

Creative agency for brand strategy and design

About Wongdoody

WongDoody is a creative agency that focuses on design, innovation, and strategy within the marketing and advertising industry. The agency operates 22 studios around the world and offers a variety of services, including brand strategy, product design, and market insights. Their approach involves gathering feedback from specific audiences to understand their behaviors and motivations, which helps in creating tailored strategies that are grounded in real-world evidence. WongDoody differentiates itself from competitors by emphasizing a client-centric model, where they work on both project-based and long-term engagements, ensuring that their services are customized to meet the unique needs of each client. Additionally, the agency is committed to promoting female leadership and fostering an inclusive work environment. The goal of WongDoody is to help businesses strengthen their brand relationships and improve their market presence through impactful and measurable creative solutions.

Seattle, WashingtonHeadquarters

1993Year Founded

ACQUISITIONCompany Stage

Data & Analytics, Consulting, DesignIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Holidays

Flexible Work Hours

Hybrid Work Options

Risks

Competition from AI-driven solutions like Infosys Aster™ may challenge WongDoody's market position.

Strategic shifts from new leadership could disrupt existing client relationships.

Modern ad recreations may not resonate with all audiences, risking mixed reception.

Differentiation

WongDoody combines creativity with technology for innovative marketing solutions.

The agency emphasizes female leadership and an inclusive work environment.

WongDoody offers customized services based on real-world audience insights.

Upsides

Growing demand for AI-driven marketing solutions enhances WongDoody's service offerings.

Immersive technologies like AR/VR/XR are increasingly important in marketing strategies.

New leadership roles strengthen WongDoody's regional growth and market presence.

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