Delivery Driver/Wellness Associate - Full Time (Market St) at TerrAscend

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Cannabis, RetailIndustries

Requirements

Prior delivery experience (1 year)
Prior customer service experience (1 year)
Must be at least 21 years old
Valid California Driver’s License and clean driving record
Working delivery automobile with insurance and valid registration
Must be able to pass a criminal background check
Must be authorized to live and work in the U.S

Responsibilities

Drive and deliver products from The Apothecarium to customers in the Bay Area
Obey all local, state and federal traffic and driving laws
Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements
Address and resolve customer complaints; escalate service issues in an expedient manner
Obtain payment for product by accepting cash or debit cards
Assist in opening and closing delivery order processing areas daily
Process, package and label orders in preparation for delivery
Maintain delivery manifests and required Bureau of Cannabis Control documentation
Provide excellent customer service
Maintain accurate delivery documentation
Assist with the cleaning, maintenance, and upkeep of delivery dispatch location
Maintain iOS devices and other necessary hardware
Communicate professionally and regularly with dispatch location Team Members and Delivery Manager
Facilitate communication to our delivery members via iOS devices
Maintain strict confidentiality with customer information

Skills

Key technologies and capabilities for this role

Delivery DrivingCustomer ServiceCannabis Product KnowledgeOrder ProcessingPayment HandlingTraffic Law ComplianceRouting Optimization

Questions & Answers

Common questions about this position

What salary or compensation is offered for this Delivery Driver/Wellness Associate position?

This information is not specified in the job description.

Is this Delivery Driver/Wellness Associate role remote or office-based?

This is a full-time in-person role requiring driving and deliveries in the Berkeley Area and Bay Area, with no remote work option mentioned.

What are the required skills or qualifications for this position?

Candidates need at least 1 year of prior delivery experience and 1 year of prior customer service experience, plus a valid driver's license implied by driving duties.

What is the company culture like at The Apothecarium?

The company emphasizes high levels of customer service, compassionate care, education, wellness, trust-building, and professional representation, with a patient-focused approach.

What makes a strong candidate for this Delivery Driver/Wellness Associate role?

Strong candidates will have at least 1 year of delivery and customer service experience, enjoy navigating busy streets, and can provide excellent service while maintaining professionalism and accurate documentation.

TerrAscend

Produces and sells cannabis products and services

About TerrAscend

TerrAscend specializes in producing and selling cannabis products for both medicinal and recreational use. The company grows cannabis plants and processes them into various forms, including dried flower, oils, and edibles, which are then sold through their own retail brands and other distribution channels. Unlike many competitors, TerrAscend has a comprehensive business model that includes cultivation, processing, manufacturing, and retail, allowing them to control the quality of their products from start to finish. Their goal is to provide high-quality cannabis offerings while ensuring compliance with safety and efficacy standards, and they aim to expand their market presence through strategic acquisitions and innovation.

Ontario, CaliforniaHeadquarters

2017Year Founded

$19.9MTotal Funding

IPOCompany Stage

Food & Agriculture, BiotechnologyIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Employee Assistance Program

Paid Parental Leave

Short & Long Term Disability

Flexible Spending Account

Wellness Program

Employee Discount

Paid Vacation

Risks

High competition in Ohio may impact TerrAscend's profitability.

The 12.75% interest rate on debt financing could strain financial resources.

Reliance on promotions like 'Green Wednesday' may indicate inconsistent revenue streams.

Differentiation

TerrAscend is a vertically-integrated cannabis company with a global presence.

The company focuses on both medicinal and recreational cannabis products and services.

TerrAscend's strategic acquisitions enhance its growth and market presence.

Upsides

TerrAscend's entry into Ohio expands its footprint to six states.

The $140M financing strengthens TerrAscend's financial position for future growth.

Innovative product offerings like Legend mini pre-rolls boost brand visibility.

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